fhelipy

before im not sure if was using the facebook for woocomerce pluguin, because other company built the site.

i didn’t find this options there to get de system report, is it inside wordpress? can u show with images or video?

• This reply was modified 3 years, 6 months ago by fhelipy.

now is getting worse idkw… 3rd one ?? (this messagens from facebook events manager)

Same event ID received for many instances of events
You are sending the same event ID to many instances of your ViewContent events. Event IDs are unique identifiers used to de-duplicate identical events received from your pixel and the Conversions API so that they are not double-counted. To ensure that Facebook accurately counts your events, each unique event instance needs its own Event ID.
This can cause problems measuring your events and assigning your ad campaigns.

How to fix the problem
You will need to use the solution below to fix the problem.
Once you’ve fixed the issue in the site code, you can mark it as resolved. It will then move to the Previously Detected section. If the issue reappears after 3 days, it will return to the Active section.
Update the event_id parameter for your ViewContent events so that each unique event instance sends a unique event ID using the pixel and the Conversions API. For pixel, you can do this in your site’s source code. For the Conversions API, do this in the Graph API Explorer or server terminal.`

so my is showing this error how i can fix that?

Your server is sending an invalid external_id parameters value for your ViewContent event. This may be because there was an error in the parameter value.
This may cause issues with the attribution and delivery optimization of ad campaigns that are using this event.