Feten L. a11n

Hi there,

Thanks for sharing the logs with us.

Can you please let us know if the Credit/Debit Card payment method is working well?

Also, have you tried performing a conflict test? This involves deactivating all plugins except for WooCommerce and Stripe, then placing a test order. Here are some useful resources:

https://woocommerce.com/document/stripe/customer-experience/testing/

https://woocommerce.com/document/how-to-test-for-conflicts/

Finally, have you made any recent changes to your DNS, such as switching hosts? Try updating your webhooks and account keys. For guidance on setting up webhooks, check out this resource: https://woocommerce.com/document/stripe/setup-and-configuration/stripe-webhooks/

Hi there,

Thanks for sharing the report.

Was it working before? If so, when did the issue start to happen?

What do the products affected by the problem have in common?

Can you please send us a screenshot of the coupon settings and the product settings?

Hi there,

Thanks for your answer.

The theme you are using usually controls the arrangement of the buttons, the padding, margins, and any other expectations related to the design.

We highly recommend to reach out to the support team of the theme you are using. They will be able to help you understand why this is happening. And provide a CSS code that can resolve the issue.

I hope this helps and let us know if you’ll have any further questions!

Hi there!

Thanks for sharing this information with us.

Can you go to Safari > Settings > Websites and allow the Pop-Up Windows? It should resolve and get rid of the error message.

With that, a blank pop-pop will show on your checkout page. I suggest and check which plugin or code you have that shows this pop-up.

I hope this helps and let us know if you’ll have any further questions!

Hi there, it’s been a little while since we last heard from you. I’ll mark this as resolved for now, but please don’t hesitate to get back in touch when you’re ready.

Hello! We haven’t received a response from you, so I’ll go ahead and close this for now. Feel free to reach out whenever you’re ready to continue.

Hello! We haven’t heard from you recently, so I’ll close this for now. You’re welcome to reach out anytime you’d like to continue.

Hello! We haven’t heard from you recently, so I’ll close this for now. You’re welcome to reach out anytime you’d like to continue.

Hi! We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Hi! Since we haven’t heard back, I’ll go ahead and mark this as closed for now. We’ll be here whenever you’re ready to reconnect.

Hi! Since we haven’t heard back, I’ll go ahead and mark this as closed for now. We’ll be here whenever you’re ready to reconnect.

Hi! We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Hi! I’ll close this out for now as we haven’t heard back from you. We’re just a message away when you’d like to resume.

Hi! We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Hello! Since it’s been a while without a response, I’ll consider this resolved. Feel free to get in touch anytime to continue.