felixnaumann

Hello,

i can′t found a WooCommerce Log under: WooCommerce > System Status > Logs.

There are alot of logs but not only one which is called “WooCommerce”
Or is it One Stop Shop WooCommerce?

Hello,

Sorry guys, i went on vacation. Issue is Not Solved yet, I will post the error log on wednesday.

Do you mean the issue still persists when you’re making new test orders and have only the default theme and WooCommerce active? -> Yes it still persists also on new orders.

### WordPress Environment ###

WordPress address (URL): https://bavarian-shisha.de
Site address (URL): https://bavarian-shisha.de
WC Version: 5.5.2
REST API Version: ? 5.5.2
WC Blocks Version: ? 5.3.3
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.4
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 8 GB
WP Debug Mode: –
WP Cron: ?
Language: de_DE
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.29 (Ubuntu)
PHP Version: 7.4.21
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.34-0ubuntu0.18.04.1
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: wp_
Datenbank-Gesamtgr??e: 58.29MB
Datenbank-Datengr??e: 37.40MB
Datenbank-Indexgr??e: 20.89MB
wp_woocommerce_sessions: Daten: 0.17MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Daten: 0.11MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
tlpxx_user_verification: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
tlpxx_user_verification_blocked: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Daten: 0.38MB + Index: 0.53MB + Engine InnoDB
wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Daten: 0.31MB + Index: 0.28MB + Engine InnoDB
wp_aiowps_events: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_failed_logins: Daten: 1.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_global_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_login_activity: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_login_lockdown: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_permanent_block: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Daten: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_fa_user_logins: Daten: 4.52MB + Index: 5.42MB + Engine InnoDB
wp_jtl_connector_category_level: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_category: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_crossselling: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_crossselling_group: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_currency: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_customer: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jtl_connector_link_customer_group: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jtl_connector_link_image: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jtl_connector_link_language: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_manufacturer: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_measurement_unit: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_order: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_payment: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_product: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_shipping_class: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_shipping_method: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_specific: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_specific_value: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_tax_class: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_product_checksum: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Daten: 6.06MB + Index: 0.30MB + Engine InnoDB
wp_postmeta: Daten: 13.17MB + Index: 7.38MB + Engine InnoDB
wp_posts: Daten: 7.30MB + Index: 0.84MB + Engine InnoDB
wp_termmeta: Daten: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_terms: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Daten: 0.48MB + Index: 0.25MB + Engine InnoDB
wp_term_taxonomy: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Daten: 0.16MB + Index: 0.11MB + Engine InnoDB
wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_invoice_number: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Daten: 0.23MB + Index: 0.48MB + Engine InnoDB
wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdr_order_discounts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gzd_shipment_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpforms_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wsal_metadata: Daten: 1.52MB + Index: 3.02MB + Engine InnoDB
wp_wsal_occurrences: Daten: 0.09MB + Index: 0.20MB + Engine InnoDB

### Post Type Counts ###

attachment: 1880
custom_css: 1
customize_changeset: 82
elementor_library: 1
nav_menu_item: 185
oceanwp_library: 3
page: 24
post: 5
product: 1420
revision: 1100
shop_coupon: 2
shop_order: 29
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (38) ###

FiboSearch - AJAX Search for WooCommerce: von FiboSearch Team – 1.13.0
All In One WP Security: von Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.9

BackWPup: von Inpsyde GmbH – 3.9.0
Agy: von Patrick Posner – 4.2.8
DHL for WooCommerce: von DHL – 2.5.10
Easy Auto SKU Generator for WooCommerce: von Dan Zakirov – 1.0.5
Elementor: von Elementor.com – 3.3.1
First Order Discount Woocommerce: von WooExtend – 1.19
Google Analytics for WordPress by MonsterInsights: von MonsterInsights – 7.18.0
Hide Admin Bar From Non-admins: von Stranger Studios – 1.0
Jetpack: von Automattic – 10.0
Klarna On-Site Messaging for WooCommerce: von krokedil
klarna – 1.5.1

Klarna Order Management for WooCommerce: von klarna
krokedil – 1.6.7

Klarna Payments for WooCommerce: von krokedil
klarna
automattic – 2.5.1

Max Mega Menu: von megamenu.com – 2.9.4
Minimal Coming Soon & Maintenance Mode: von WebFactory Ltd – 2.33
Ocean Cookie Notice: von OceanWP – 2.0.1
Ocean Elementor Widgets: von OceanWP – 2.0.2
Ocean Extra: von OceanWP – 1.7.8
Ocean Full Screen: von OceanWP – 2.0.0
Ocean Popup Login: von OceanWP – 2.0.0
Ocean Side Panel: von OceanWP – 1.1.2
Ocean Woo Popup: von OceanWP – 2.0.0
WooCommerce Order Export and More PRO: von JEM Plugins – 3.0.7
Product Open Pricing (Name Your Price) for WooCommerce: von WP Wham – 1.6.0
Shortcode in Menus: von Gagan Deep Singh – 3.5.1
FRASPY: von Andreas van Loock – 2.0.0
User Login History: von Er Faiyaz Alam – 2.1.0
WPC Product Bundles for WooCommerce: von WPClever – 5.7.8
Woo Shortcodes Kit: von Alberto G. – 1.9.9
Germanized für WooCommerce: von vendidero – 3.5.4
WooCommerce PDF Invoices & Packing Slips: von Ewout Fernhout – 2.9.3
WooCommerce Shipping & Tax: von WooCommerce – 1.25.17 (Update auf Version 1.25.18 ist verfügbar)
WooCommerce: von Automattic – 5.5.2 (Update auf Version 5.6.0 ist verfügbar)
JSON API: von Dan Phiffer – 1.1.1
WP Mail SMTP: von WPForms – 3.0.3
WP Performance Score Booster: von Dipak C. Gajjar – 2.0
WPForms Lite: von WPForms – 1.6.8.1

### Inactive Plugins (3) ###

LiteSpeed Cache: von LiteSpeed Technologies – 4.2
Searchbar.org Search Plugin: von maiquelcraash – 0.1
WooCommerce JTL-Connector: von JTL-Software GmbH – 1.26.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop-Basis: #6 - /shop/
Warenkorb: #7 - /warenkorb/
Kasse: #8 - /kasse/
Mein Konto: #9 - /mein-konto/
Allgemeine Gesch?ftsbedingungen: #2383 - /agb/

### Theme ###

Name: OceanWP
Version: 3.0.3
Author URL: https://oceanwp.org/about-me/
Child Theme: ? – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### Product Open Pricing Settings ###

Product Open Pricing (Name Your Price): no
Frontend template: Name Your Price %open_price_input% %currency_symbol%
Input field position: woocommerce_before_add_to_cart_button
Position priority.: 9999
Hide price: yes
Disable quantity selector: yes
Display on loop: no
Frontend loop template: Name Your Price %open_price_input% %currency_symbol%
Input field loop position: woocommerce_after_shop_loop_item
Position priority.: 9
Hide price: yes
Input style: width:75px;text-align:center;
Input pattern: 
Enable step ticker: yes
Price step: 0.01
Force number of decimals: no
Number of decimals.: 2
Add To Cart button text: 
Message on empty price: Price is required!
Message on price too low: Price is too low!
Message on price too high: Price is too high!
Add "Open Pricing" column: no
Fix mini cart: no

### Action Scheduler ###

Abgeschlossen: 1.322
Oldest: 2021-07-19 08:40:24 +0200
Newest: 2021-08-18 13:35:57 +0200

Ausstehend: 6
Oldest: 2021-08-18 16:09:23 +0200
Newest: 2021-08-21 22:24:20 +0200

### Status report information ###

Generated at: 2021-08-18 15:24:33 +02:00

Hello @maykato ,

thank you for your reply.

I have deactivated all of my Plugins except WooCommerce.
I have switched my Theme to Storefront like you told me to.

Issue still exists. If i go to Orders, and refund one of the positions of the order, i am getting a lot of decimal digits.

I need to get two decimal digits there, to get my payment service working properly.

Can you help me?

Thank you in Advance!