feelingpeaky

We have only just updated the websites – so we are monitoring the situation going forwards.

What exactly was it flagging? messages with links in? Falsely flagging IP addresses? etc. Please clarify as this only affected some not all of the fluent form submissions. I can’t see a pattern.

Can you let me know what actions have been put in place to mitigate any future issues?

Thanks

Hi @katereji,

Thanks for your message. We have implemented the fix.

Can you provide further clarification as to what caused the issue?

What exactly was it flagging? messages with links in? Falsely flagging IP addresses? etc. Please clarify.

Can you let me know what actions have been put in place to mitigate any future issues?

I need to communicate this issue to clients who will more than likely want to move away from CleanTalk. So any help understanding how you have a robust solution going forwards would be welcome.

Many thanks,

Chris