Fayyaz

Hi @the-andrew-grene-foundation ,

First, you have a duplicate definition of “WP_DEBUG_DISPLAY”?. This needs to be fixed from wp-config.php.

Second, a script or plugin trying to modify the header information. Possibly, invalid configuration in wp-config.ph or header.php.

Third, We must see why memory issue is produced. Possibly the small server configuration can resolve the issue?https://wp-staging.com/docs/wp-staging-settings-for-small-servers/.

We have received your free support ticket and responded to that as well.

Hi @tiolen1976 ,

WP Staging makes the staging site no-index for search engines and disallows the crawlers. Please see page indexing issues in Google Search Console. GSC can help in determining the traffic decrease better.

The staging site can not be the reason since it has also been deleted. Please do the technical SEO audit using tools like SemRush.

Hi @datateer ,

There is an issue with available disk space, max number of files, or file permission. Since you are using the PRO version. Please send us your pro-related question via our support form https://wp-staging.com/contact-us-presale-and-premium-support/.

The WordPress forum guidelines do not permit answering pro-related questions here.

Cheers

Fayyaz

Hi @ayeshaatif ,

Here are a few things you can still try.

1. Deactivate the cache plugin
2. Try a different theme temporarily on the staging site.
3. Please see the browser’s console if there’s any Javascript error.

Please open a free support ticket by filling out?this form?so we can investigate this issue for you.

Cheers

Fayyaz

Hi @giacomohemp ,

Can you see the categories in the WordPress admin dashboard? Maybe you have a different permalink structure that may lead to a 404 error.

Please see if this helps https://wp-staging.com/docs/activate-permalinks-staging-site/. Otherwise, open a free support ticket by filling out?this form?so we can investigate this issue for you.

Cheers

Fayyaz

Hi @student9346 ,

You have probably used an outdated version. This has been resolved in the latest version since you are using the PRO version.

Please send us your pro-related question via our support form https://wp-staging.com/support/#pro-support.

The WordPress forum guidelines do not permit answering pro-related questions here.

Cheers

Fayyaz

Hi @viniciusdourado ,

You can do this manually by following https://wp-staging.com/migrate-wordpress-staging-site-to-production-site/. Make sure you are technically sound to deal with database tables and files.

Alternatively, you can use the PRO version for one click push operation.

The white screen issue could happen due to a plugin or theme conflict. It’s recommended to enable the debug mode from wp-config.php to see the exact error message. Please follow https://wp-staging.com/docs/enable-wordpress-debug-log-mode/.

Sure we can help if you open a free support ticket by filling out?this form?

Fayyaz

Hi @samglass ,

If you’re using the free version, you need to ensure the database credentials are identical to the production site’s database credentials with a different table prefix. You can compare the credentials with the production site’s wp-config.php file. Please see if this tutorial helps.

Please open a free support ticket by filling out?this form?so we can investigate this issue for you.

Cheers

Fayyaz

Hi @mindylll ,

Thanks for using WP Staging. But we recommend this if you have some technical knowledge. You manually migrate the staging site to the production site by the following tutorial: https://wp-staging.com/migrate-wordpress-staging-site-to-production-site/.

However, the PRO version can help you push the staging site to production with just one click. Please send us your pro-related question via our support form?https://wp-staging.com/support/#pro-support.

The WordPress forum guidelines do not permit answering pro-related questions here.

Cheers

Fayyaz

Hi @xeene14 ,

Thanks we have received the ticket. We would love to look into this further and help you resolve the issue.

Cheers

Fayyaz

Hi @xeene14 ,

This could have happened due to a plugin conflict. Are you sure the debug mode was enabled before creating the staging site? Could you find something in error_log? or /logs files from the root directory? The documentation fix a WordPress blank white screen may help. Please open a free support ticket by filling out?this form?so we can investigate this issue for you.

Cheers

Fayyaz

• This reply was modified 1 year, 6 months ago by Fayyaz.

Hi @thomashartung ,

Please reduce the memory limit to 256MB or 512MB maximum and retry. You can try the small server configuration if it still does not work or open a free support ticket by filling out?this form?so we can investigate this issue for you.

Cheers

Fayyaz

Hi @kassybaevam ,

You have tried to create the staging site outside the base directory. The “open_basedir restriction in effect” error is caused by a PHP security feature restricting access to files outside the base directory. Please see if your hosting company can disable open_basedir for your website

Please create the staging site within the base directory or open a free support ticket by filling out?this form?so we can investigate this issue for you.

Cheers

Fayyaz

Hi @kl21 ,

You have used the PRO version for migration, and you have the Search and Replace plugin creating a conflict. We have already received and replied to your support ticket. Let’s keep communicating through the PRO support channel.

The WordPress forum guidelines do not permit answering pro-related questions here.

Cheers

Fayyaz