Fayyaz

Hi @ydderf1 ,

Thank you for reaching out.

I recommend using WP Staging PRO to create a staging site on a subdomain. This option offers additional features for development, maintenance, backup, and restore, and Elementor licenses are not counted on subdomains like staging.mysite.com. Here’s the guide: WP Staging with Elementor.

Alternatively, to comply with Elementor’s license policy, I suggest switching the Elementor Pro license from your production site to the staging site. You can follow this tutorial for guidance: Switch Elementor License.

Let me know if you need any further assistance!

Cheers!
Fayyaz

Hi @marcsdn ,

Your staging site has been successfully created and is available at https://www.littleasia.jp/wordpress/new-la/. To access the content, you’ll need to log in to the staging site. This additional authentication layer ensures that your staging site remains private and prevents it from being indexed by search engines or accessed by the public.

Feel free to share the information fi you have issues other than that.

Hi @sozzzzzn ,

This could have happen due do several reasons. Have you tried the following resolutions already?

1. Memory Limit: Try increasing WP_MEMORY_LIMIT in wp-config.php .
2. Theme Conflict: Switch to a default theme like Twenty Twenty-Four.
3. File Permissions: Check file permissions on the staging site.

Please share the complete debug logs contact our support team through our dedicated support form, and we’ll assist you promptly.

Cheers,
Fayyaz

Hi @adpinc61 ,

I can confirm WP Staging is compatible with EasyWP. We have customers using the same hosting. Please tell us the version you’re using. We would like to quickly investigate this further. Please share the complete debug logs contact our support team through our?dedicated support form, and we’ll assist you promptly.

Cheers,
Fayyaz

Hi @pega9 ,

Thank you for your interest.

Please note that the PRO version is available only through an annual subscription, as we do not currently offer a monthly payment option.

For PRO-related questions, please contact us via this form. We’re here to help.

Cheers
Fayyaz

Hi @ezekielion ,

WP Staging is compatible with Updraft. However, WP Staging offers efficient backup and restore features. It worth trying.

Hi @lucaorlando ,

Thanks for sharing the error code. Could you also provide a screenshot or more details about the issue or exact error message to help us assist you better?

We would love to help as we receive more information.

Cheers
Fayyaz

Hi @jellebuelens ,

Thank you for your message, and I’m glad to hear that you were able to resolve the issue by following the documentation!

If you have any other questions or need further assistance, feel free to reach out.

Cheers,
Fayyaz

Hi @luckyapril2024 ,

Thank you for sharing the debug logs with our dedicated support email. Upon review, it appears the process is being interrupted due to incorrect directory permissions. The uploads/wpforms/ directory does not have the necessary permissions. You can either exclude the wpforms directory while creating the staging site or change the directory permissions to resolve the issue.

Cheers,
Fayyaz

Hi @inferotraining ,

WP Staging is a robust plugin that offers cloning and backup features. We recommend you to use that for testing.

The PRO version offers additional features with an annual subscription, as monthly payments are currently not available.

For PRO-related questions, please contact us via this form. We’re here to help.

Cheers
Fayyaz

• This reply was modified 2 months, 2 weeks ago by Fayyaz.

We need to investigagte why child theme was not restored as expected. To better assist you with this issue, please fill out our Pro Support form using Pro Support Form Link.

We appreciate your patience and look forward to resolving this for you.

Hi @boomerangz ,

Thank you for your patience. I have confirmed that the restore process in WP Staging is indeed designed to delete existing files before adding new ones from the backup. If you prefer to keep the existing files, you can use the filter available here: WP Staging Actions and Filters.

We apologize for any confusion caused, and we’ll be updating our popup message to clarify this behavior. If you encounter any issues or if the process doesn’t work as expected, please contact our support team through our dedicated support form, and we’ll assist you promptly.

Cheers,
Fayyaz

Hi @boomerangz ,

To perform a full restore that replaces all current files with those from the backup, including deleting any existing files, you will need to manually delete the files in your wp-content directory before initiating the restore. WP Staging’s current process adds files, so removing existing ones ensures only the backed-up versions are present.

Always ensure you have a recent backup before proceeding with such actions.

For detailed guidance, you may reach out through our support form.

Cheers
Fayyaz

Hi @erickariasec ,

Thank you for your interest in the WP Staging Pro Business Plan. We’re delighted to hear you’re considering WP Staging PRO for your educational institution.

For pricing and quotations for the Pro version, we encourage you to reach out directly through our dedicated support form. We will be happy to assist you as per your requirements.

We look forward to assisting you further.

Thank you very much for your kind words and suggestion, @ezekielion. I’ve already forwarded it to our development team, and we will address it promptly. Additionally, I recommend using the delete feature from the action dropdown, as manually deleting a staging site may leave orphan tables or data behind.

Thank you again for your honest review.