Fauzan Azizie

Hi @jfung,

It would be great if you could send me all the information from the WooCommerce -> System Status page. There’s a little button there that will let you copy and paste it to me: https://snipboard.io/eOc7jD.jpg

Hi @abdolaziz,

I can submit this as a feature suggestion for the development team to review. But there is no guarantee that this feature will definitely be included in future updates as we also can’t give any official ETAs if this feature included in the future.

Thanks for your patience and understanding.

Hi @muzammilshaikh,

It would be great if you could send me all the information from the WooCommerce -> System Status page. There’s a little button there that will let you copy and paste it to me: https://snipboard.io/eOc7jD.jpg

Hi @alina610,

We are not allowed to discuss our premium plugin in this forum due to the WordPress Forum Guideline.

Please send us your refund request via our support form here: https://adtribes.io/submit-ticket/

Someone from our team will help you there.

Hi, could you please confirm if you have updated the latest version Product Feed Pro 13.4.1.1?

Hi @picflick,

I’m sorry for the delayed reply. Unfortunately, the coupon will only discount the sub-total excluding the shipping.

Hi @corybeal,

Could you please send us a support request via our form here https://visser.com.au/support-request/

We’ll continue troubleshooting this there. I just realized that you are using our Deluxe version and we are not allowed to support our premium plugin here.

Hi @antoine69,

I’m afraid this might be beyond the scope of our support. You might want to check with the WP Overnight plugin support about this.

Hi @corybeal,

Could you please check if there’s any error your debug.log?

Hi @noxontech,

Please kindly add the following line on the Order Meta field under the Custom Order Fields:

_wcpdf_invoice_number

_wcpdf_invoice_date_formatted

https://snipboard.io/exfi7N.jpg

This will show both options on the Order Fields.

Hi @yahavcainel,

You would need to do some manual adjustment here. For the order, you would need to remove the store credit refund and change the order status to processing.

Then, you would be able to see the refund option again. You can also make the refund from your payment platform dashboard, eg Stripe Dashboard.

Hi @enigma666666,

Thank you for bringing this up to our attention. I’ve raised this to our dev team to rectify.

It would be fixed on the next update of Advanced Coupons for WooCommerce Free plugin.

Hi @lorbiwebsolution,

I’m afraid we don’t have an option to reset the store credit yet.

I can submit this as a feature suggestion for the development team to review. But there is no guarantee that this feature will definitely be included in future updates as we also can’t give any official ETAs if this feature included in the future.

Thanks for your patience and understanding.

Hi @jeffrey149,

Unfortunately, we don’t have a feature to export store credit data at this time. I can suggest this as a potential feature for the development team to review. However, I cannot guarantee that it will be included in future updates, nor can I provide a specific timeline for its implementation if it is approved.

We appreciate your patience and understanding. Thank you!

Hi @zsoca,

Unfortunately, we currently do not have a feature that allows restricting the discount specifically to the first item of each product.