fathuddin
Forum Replies Created
-
@rifat2104 Hi its okay, I have finally resolve it, Problem come from woocommerce, It can’t detect manual attribute. So I need to create atribute not from product page but attribute page. Thanks
- This reply was modified 1 year, 5 months ago by fathuddin.
Hi @rifat2104 , I have try to make a test event and this is <span style=”text-decoration: underline;”>my recording </span>
1. After payment made, the funnel doesn;t show my thankyou page, But it go to error page.
2. I check my test event in facebook, pixel doesnt capture the purchase event
note : it only happen if client using payment gateway (toyyibpay)
screenshot of error page after payment : <span style=”text-decoration: underline;”>Image </span>@rifat2104 Update , I think I got the root for the problem
I check Pixel only capture people that selected Cash on delivery/hand for payment. But pixel can’t capture people that payment using payment gateway (toyyibpay) that I’m using in Malaysia.
So conclusion is , Pixel that from WPfunnel can’t detect people who using toyyibpay / payment gateway as a payment in my ecommerce website.
Can u check at your end why this problem happen.@rifat2104 I have try using what u recommended , but still have the same problem. example today, I got 7 purchase, but pixel in wpfunnel only capture 2 purchase.
this is my funnel https://www.biovet.myhi @rifat2104 ,thanks for anwering. I have try to using wpfunnel tracking only, but the problem still happen for pixel to capture the purchase. it can’t capture well like I use wpfunnel only.
@edwardphelps I also have the same problem, can’t save automation. Whenever I try to save as draft or start workflow it gonna delete all my workflow that I’ve been making.
just question did you use any specific cache plugin like nitropack ?@cssultan I just found out what the root of the problem are
it just if someone disable visual editor in WP profile, the page that I have problem with will be blank. but if you enable visual editor mailmint will work like a normal back.
thats all. Thanks for spent time finding this problem. so after this if someone have the same problem U need to check the visual editor first.hi @cssultan , is there any update about my problem?
hi @cssultan
here screenshot for the issue Screenshot-2023-05-05-at-6-49-19-PM hosted at ImgBB — ImgBB (ibb.co)
please let me know if I need to do something, thanks@miguelgilmartinez
I have the same issue , but my problem is with contact and double opt in page. It just seem blank. nothing can be done. may I know did you use any cache plugin ?@cssultan
https://ibb.co/hK07nrV
it happen when I want to open contact or double opt in page. it just show blank screen. even after refresh it still the same.- This reply was modified 1 year, 10 months ago by fathuddin.