farky85

With the recent updates to Yoast SEO (15.6.2) and Divi Themes (4.8.0) over the past 48 hours, it appears the issue has been resolved.

Many thanks for your assistance. Case closed!

Hi

Yes – that is correct: even if EVERY plugin is enabled, and using the original (Divi Extra) theme, on the test site everything is working fine. It’s only when switching to the live site that there’s an issue – which can only be sorted by disabling the Yoast SEO plugin.

Server is running the right requirements for Yoast SEO.

I’ve just replicated the error on the live site and checked the WooCommerce Fatal Errors logs. It shows the following (‘ZZZ’ represents the domain name):

2021-01-11T09:53:28+00:00 CRITICAL Uncaught Error: Class ‘ET_Builder_Element’ not found in /home/customer/www/ZZZ/public_html/wp-content/themes/Extra/includes/builder/core.php:6397
Stack trace:
#0 /home/customer/www/ZZZ/public_html/wp-content/themes/Extra/includes/core.php(778): et_builder_maybe_wrap_css_selector(‘h1’)
#1 /home/customer/www/ZZZ/public_html/wp-content/themes/Extra/includes/core.php(888): extra_get_dynamic_selectors()
#2 /home/customer/www/ZZZ/public_html/wp-content/themes/Extra/includes/customizer.php(715): extra_get_dynamic_selector(‘accent_color_co…’)
#3 /home/customer/www/ZZZ/public_html/wp-includes/class-wp-hook.php(287): extra_customizer_register_general_layout_settings(Array)
#4 /home/customer/www/ZZZ/public_html/wp-includes/plugin.php(212): WP_Hook->apply_filters(Array, Array)
#5 /home/customer/www/ZZZ/public_html/wp-content/themes/Extra/includes/customizer.php(559): apply_filters(‘extra_customize…’, Array)
#6 /home/customer/www/ZZZ/public_html/wp-content/themes/Extra/i in /home/customer/www/ZZZ/public_html/wp-content/themes/Extra/includes/builder/core.php on line 6397

Hi Michael. That’s already been done (sorry if reply above wasn’t clear) – I’ve run troubleshooting mode and been able to run all the plugins successfully on both my default and existing themes, and haven’t been able to reproduce the problem. Everything worked fine. But switching back to the live site the problem still exists whenever Yoast SEO is enabled.

To clarify: the issue still remains on the live site unless I turn off the Yoast SEO plugin. If that is disabled, then there is no problem in using the WooCommerce checkout process.

Thanks. I’ve done a full conflict check on both a standard theme as well as the actual theme (Divi Extra) being used – turning all plugins off, and then on one at a time vs Yoast. This produced no errors on the test site – but the issue still remains when replicated on the live site.

Everything is running latest versions:
– WordPress 5.6–en_GB
– Divi Extra theme 4.7.7
– Yoast SEO 15.5
– WooCommerce 4.8.0

…and all other plugins are latest versions.

It hasn’t been answered / actioned?

Hi

Yes – all plugins are up to date, am running WP 5.6–en_GB, Divi 4.7.7 and Yoast SEO 15.5 (currently disabled).