Md Abdullah Al Arif

Hi @baykanun,

Thanks for contacting us. ShopEngine variation color is a part of Add to Cart widget. It won’t appear on the product photo. It will show like this screenshot on the shop page and in the product page screenshot. Please see this video for details.

Kind Regards

Arif

Hi @launchpad135,

I regret to inform you that MetForm Multi Step functionality is the Pro feature of the plugin. It’s not available in the free version.

Kind Regards

Arif

Hi @charltonit,

Appreciate your time and effort for the great suggestion. We will check the issue on our end, if everything goes well, we will update the plugin respectively.

Thanks a million.

Hi?@tanwir1t ,

Thanks for reaching out to us.

The problem of the “Something Went Wrong” response on form Submission usually occurs if some important configuration were not done or missed. The most possible reason for this problem and also a solution for this problem is given below-

• While configuring the Metform form, please make sure that at least one functionality like Store Entries or Admin Notification; that will allow you to store submissions is Enabled on the Form configuration section. Moreover, you need to make sure that the Submissions are getting stored. Please check this screenshot for a better understanding.
• If the Admin Notification is enabled, then please make sure that a valid email address is included to receive the user data on that Email. You need to add at least one email on the Email To field(https://prnt.sc/ncWeFwJtlTUM).
• SMTP is not enabled or configured. To receive admin email notifications and to send email confirmations to users make sure that the SMTP server on your web hosting is enabled and configured appropriately. If you don’t have any idea about it please contact your hosting provider or check the SMTP status by using this plugin. If the SMTP is configured properly, then Please leave the Email From field blank. Entering inappropriate Emails in this field can lead to a ‘Something Went Wrong’ error also.
• Sometimes due to caching plugins, you may also experience the ‘Something Went Wrong’ issue. In that case, please clear caches from your site and check if the problem still persists.
• Try resetting the permalink by selecting one random structure and saving it, after that, select the previous link and save it again. You can follow this?video.

I hope the issue will be solved after following the above configuration. If the problems persist after configuring the plugin properly, please let us know. We will take a closer look and help you to find a solution as soon as possible.

Best Regards,
Arif

Hello @txeteweb, @extremeillyricum, @rallylad and @melindao

Good News! PHP Session and site health issue is fixed with the updated version. Please update your plugin, hope it will solve your issue.

Regards

Arif

Hi,

Thanks for getting back to me and sharing the example link. I regret to inform you that there are no features in WP Social like that. Our plugin works on Social Login and Register, Social Share, and Social Counter purposes.

Thanks

Hi @unitedonline,

Thanks for reaching out to us. I regret to inform you that the custom user role feature is not available in the MetForm > Auth. Thanks for letting us know about the feature. We will try to add this feature in our next plugin update release. Stay tuned.

Regards

Arif

Hi @unitedonline,

In order to validate the field it should be visible, right. If it doesn’t meet your condition and doesn’t appear then how it will validate your field? How a user will know that there is a field hidden under conditions? Conditions are also a kind of validation to meet the requirements.

According to good user experience, a user must meet the condition first then the field will appear and the validation will work on the concern field. Hope you understand the matter.

Appreciate your concern and nice idea regarding the matter. If you have better user experience you can submit your wonderful idea to the Plugin Details > Request a feature link.

Regards

Arif

• This reply was modified 1 year, 5 months ago by Md Abdullah Al Arif.

Hi @unitedonline,

Thanks for contacting us. Can you provide more details regarding the implementation, please? I mean how did you add the separate meta user field “Tax Number”? Are you using custom fields or any other plugin like ACF? Is it the MetForms Text field or the default text field of Elementor? Because the MetForm text field doesn’t have any controller to add dynamic id from the custom field.

Any screenshots/ screencast would be great to see and provide a solution as early as possible.

Regards

Arif

Hi @txeteweb,

Thanks for contacting us. We apologize for the inconvenience. We are concerned about the issue and it’s already solved. It will be fixed on your next plugin update. Stay tuned!

Regards

Hi @opesys

Thanks for contacting us.

In most cases, it happens due to a cache. I would request to clear all the cache from your website including any plugin, browser, server, or CDN (eg. Cloudflare) also try disabling the Cache/Optimization plugin for some time if you are using one.

If not, try resetting the permalink by selecting one random structure and saving it, after that select the previous link and save it again. You can follow this?video.

We are concerned about the log error issue and it’s been already solved. It will be fixed on our next plugin update release. Stay tuned!

Regards

Arif

Hi @jamesbong861,

Thanks for contacting us.

I’m not clear on your query. Can you provide more details regarding the query, please? which title you’re talking about? Any screenshots/screen recordings would be great to see. So far I know there is no validation on the campaign title. You can create a campaign with a single character.

Looking forward to hearing from you.

Regards

Arif

Hi@jamesbong861

Thanks for contacting us.

I’m not authorized to talk about other donor plugins here. If you need a comparative statement you can look for concern plugin documentation and details. In order to learn more about WP Fundraising, I would request you to read our plugin details page. You will get all the necessary information here.

Regards

Arif

Hi @toritran84

Thanks for contacting us. We always recommend using the latest version. ElementsKIt doesn’t have any issues with the latest version of WordPress.

Can you provide me with some additional information, so I can better understand the situation? Any screenshots/ screen recordings would be great to see and provide a solution as early as possible.

Looking forward to hearing from you.

Regards,

Arif

Hi @eltonheta,

Thanks for contacting us.

I’ve checked the Tab widget with Shortcode, it seems fine on my end (screencast). Three tabs with different shortcode template work fine. I would request you to check your shortcode to another area if it works.

In the meantime you can run a conflict test in your environment.

To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.

If switching to the default theme also doesn’t help, please check for any conflicts between the installed plugin. To troubleshoot the issue, please deactivate other plugins except for Elementskit and Elementor to check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue In this way you will be able to detect which one causes the problem.

Let us know your update, please.

Regards,

Arif