fairykim99

Interesting! That means they have improved their service and that makes my heart happy! However, it makes me wonder why they are only reaching out to new customers and ignoring the ones who signed on from the beginning.
@peaksmedia you get the fluffy kitty! Winning! (except the list of fees that seems to keep growing. However, with effective account management, it could still be be profitable.)

Note to Ebay Link – you guys? If you are reading your client stats, surely you can see decreases/increases in sales occuring through your plugin on client sites. In my case, no one has reached out, no one has offered assistance and no one has even come forward to introduce themselves as my account manager. All I got was an email telling me that you will charge me for your lack of interaction and hard-to-use plugin. I think you guys can do better than that.

I persevered for a time, but the decision was taken out of my hands. A few weeks ago I recieved an email to say that this plugin would start charging me use. With ebay fees, paypal fees plus fees to use this, there is zero point in selling via ebay.
Even a siamese cat knows that you gotta show a little love sometimes if you want someone to fill your keep filling your bikkie bowl. I’ve given up on cats now. Ultimately, my decision to close my ebay store came about because of this plugin.

I never figured out how to use this plugin properly, and as a small business owner who is stressed and busy, I really have to take the attitude of “if you don’t make things easier for me, you don’t get my bikkies”.

Note to ebaylink: If you are going to charge for this, I’d think seriously about assigning each and every user an account manager who completely sets it up, trouble shoots and provides some training.

**waves banner*** Bring back the simple things, bring back fluffy cats, bring back ebay sync!

I requested help for this exact same issue on 11/4/19. I’m still waiting, even though it was apparently escalated on 15/4/19 and I was told 3-4 working days for a resolution. I’m still waiting……
Let me know if you find a way to fix it!