Md Mahbub Morshed Chowdhury

Hi @jonatandiaz,

Thank you for reaching out. We are extremely sorry for such inconvenience you have faced.

We haven’t encountered any issues with online event creation on our end. If you’re experiencing difficulties, we recommend you reach out to our Help Center for further assistance. We’ll be able to help you troubleshoot the issue and get everything working smoothly.

Best regards,

Hi @mmuthuraj,?

Your feedback truly brightens our day and motivates us to keep delivering the best service possible.

We’re committed to ensuring your experience with us remains excellent, so if there’s anything more we can do for you, please don’t hesitate to reach out. Your feedback means the world to us, and it’s customers like you who inspire us to keep striving for greatness.

Best Regards.

Hi @jenssage,

Greetings. We appreciate you have shared a details opinion about the plugin and for providing 5 stars review.

We’re really sorry for the trouble you’re experiencing. This isn’t something that should be happening, and we haven’t received similar reports from other users. Could you please confirm that both of your plugins are updated? Sometimes, issues like this can occur if you’re using a mix of old and new versions.

To help us get to the bottom of this, could you also share the device and browser details where you’re facing the sidebar hiding issue? This will allow us to test on similar setups and identify the problem. We hope you understand that no one intends to release a buggy plugin.

In the meantime, we’ve received your email at our help center and have responded to it. Please check your inbox and reply back so we can continue assisting you.

Best regards.

Hi @wildflower24,

Greetings,

We are sorry for the inconvenience you faced.

The error you are talking about is not supposed to happen. Here you can check the video on how you can change the status of an event https://shorturl.at/HzO9f?

If your issue hasn’t been solved yet, we request you to connect to our help center from the PINNED post. We are always here to assist you.

Best Regards.

Hi @wildflower24,

As we haven’t heard back from you, we’re assuming the issue has been resolved. If you need further assistance, feel free to reopen this thread or start a new one. Thanks for reaching out!”

Have a good day!

Best Regards

Hi?@techsurat,

As we haven’t heard back from you, we’re assuming the issue has been resolved. If you need further assistance, feel free to reopen this thread or start a new one. Thanks for reaching out!”

Have a good day!

Best Regards

Hi?@stevec0023,

As we haven’t heard back from you, we’re assuming the issue has been resolved. If you need further assistance, feel free to reopen this thread or start a new one. Thanks for reaching out!”

Have a good day!

Best Regards

Hi?@deogracious256,

As we haven’t heard back from you, we’re assuming the issue has been resolved. If you need further assistance, feel free to reopen this thread or start a new one. Thanks for reaching out!”

Have a good day!

Best Regards

Hi @stevec0023,

Greetings,

We are sorry for the inconvenience.

We are sorry for the misunderstanding, this is not any inconsistency or issue but in our system, while adding the price, if you add price like ￡10.50 it will remove the 0 because this 0 doesn’t mean anything with the payment but if you add ￡10.55 then you will see that the decimal number is shown https://prnt.sc/6jsz3hIf7YSJ

Along with, your WooCommerce settings has 2 decimal numbers defined https://prnt.sc/cLnNfJXvRHO1 and that’s why in the event details page and checkout page shows the payment amount as ￡10.50. 

Well, if you think this is an inconsistency, we apologize for that and please allow us some time so that we can fix this in a future update. 

Best regards.

Hi @yiyorhcp,?

Your kind words and positive feedback mean the world to us, and they serve as a testament to the hard work and dedication we pour into our product.

Customers like you inspire us to raise the bar every day. Please keep in mind that your feedback doesn’t go unnoticed. We value your trust in us and are committed to consistently exceeding your expectations.

We look forward to serving you again in the future and continuing to provide you with exceptional experiences.

Have a good day!

Best regards,

Hi @dancetr01,?

Thanks for sharing your valuable feedback, it’s showing how much effort we put into our product. We truly appreciate your feedback and are dedicated to consistently meeting and exceeding your expectations.

Best Regards.

Hi @bigpigdesign,?

Your feedback truly brightens our day and motivates us to keep delivering the best service possible.

We’re committed to ensuring your experience with us remains excellent, so if there’s anything more we can do for you, please don’t hesitate to reach out. Your assistance means the world to us, and it’s customers like you who inspire us to keep striving for greatness.

Best Regards.

Hi @stevec0023,

We are sorry for the inconvenience.

This is not supposed to happen. In our system if your payment is complete then the order status will be completed but if you use any other system like Cash On Delivery or Bank Payment then the status can be processing or hold 

If you have any further to discuss with us, we request you please check the pinned topic and connect to our help center so that our team can assist you more.

Regards.

Hi @coolkul,

Thank you so much for your fantastic review! We’re thrilled to hear that our event management plugin has been a great fit for your needs. It’s wonderful to know that you’re finding the features, interface, and customization options helpful in managing your events seamlessly.

If you ever have any questions or need further assistance, don’t hesitate to reach out. We’re here to assist you!

Again thanks, you are awesome!

Best Regards

Hi @techsurat,

Thank you for reaching out!

Currently, sorting events by a custom field like “vca_events_feature” and then by the event start date (“etn_start_date”) is not directly possible by Eventin. To achieve this functionality, you may need to hire a developer who can create a custom solution for you.

If you need any further assistance, feel free to ask!

Have a good day!

Best Regards.