Md Mahbub Morshed Chowdhury

Hi @jonnyboy22,

Greetings,

Your kind words and positive feedback mean the world to us, and they serve as a testament to the hard work and dedication we pour into our product.

Customers like you inspire us to raise the bar every day. Please keep in mind that your feedback doesn’t go unnoticed. We value your trust in us and are committed to consistently exceeding your expectations.

Best Regards

Hi @erkirikis1,

Greetings,

Your kind words and positive feedback mean the world to us, and they serve as a testament to the hard work and dedication we pour into our product.

Customers like you inspire us to raise the bar every day. Please keep in mind that your feedback doesn’t go unnoticed. We value your trust in us and are committed to consistently exceeding your expectations.

Best Regards

Hi,

Greetings! We sincerely apologize for any inconvenience you may have experienced.

Upon reviewing your previous conversation, we have initiated the process of code optimization. While we have conducted initial testing, we acknowledge the need for more thorough testing with the FSE theme, as per your feedback.

We have promptly escalated your issue to our development team, and they have committed to conducting comprehensive testing. Currently, we are conducting tests in a local environment, and we will keep you updated on our progress.

We appreciate your understanding and patience.

Best Regards

Hi @juditta2,

Greetings,

Your kind words and positive feedback mean the world to us, and they serve as a testament to the hard work and dedication we pour into our product.

Customers like you inspire us to raise the bar every day. Please keep in mind that your feedback doesn’t go unnoticed. We value your trust in us and are committed to consistently exceeding your expectations.

Best Regards

Hi @stevec0023

Greetings,

Your kind words and positive feedback mean the world to us, and they serve as a testament to the hard work and dedication we pour into our product.

Customers like you inspire us to raise the bar every day. Please keep in mind that your feedback doesn’t go unnoticed. We value your trust in us and are committed to consistently exceeding your expectations.

Best Regards

Hi @weshetherington,

Greetings,

Your kind words and positive feedback mean the world to us, and they serve as a testament to the hard work and dedication we pour into our product.

Customers like you inspire us to raise the bar every day. Please keep in mind that your feedback doesn’t go unnoticed. We value your trust in us and are committed to consistently exceeding your expectations.

Best Regards

Hi @wilsonjda,

Greetings! We appreciate your reaching out to us.

It should work if you adjust the Event end date and time. This functionality has been implemented in the latest version. Therefore, please ensure that your event date and time are set for the future. we hope this will resolve the issue.

If this does not resolve the issue, please contact our help center through the PINNED post. we are always available to assist you.

We hope this information is helpful to you.

Best Regards

Hi @joawebmarketing,

Greetings,

Your kind words and positive feedback mean the world to us, and they serve as a testament to the hard work and dedication we pour into our product.

Customers like you inspire us to raise the bar every day. Please keep in mind that your feedback doesn’t go unnoticed. We value your trust in us and are committed to consistently exceeding your expectations.

Best Regards

Hi @chwiikkyn,?

Thanks for sharing your valuable feedback, it’s showing how much effort we put into our product. We truly appreciate your feedback and are dedicated to consistently meeting and exceeding your expectations.

Best Regards.

Hi @hagentertainment,

Ok, thanks for letting us know. If you need any further help then feel free to ask us.

Thanks for using our products and being with us.

Best Regards

Hi @lumeknox,

I appreciate that you have explained it. Yeah, that was a misunderstanding. I saw your reply and was relieved that you actually loved our plugin. This was an absolutely fantastic weird moment back there ??
I really appreciate that your issue has been solved and you loved our assistance. Take love from us too ??
If you have any further queries, feel free to reach out. We are always here for you.
Thanks for being with us. Have a good day!

Best Regards

• This reply was modified 6 months, 3 weeks ago by Md Mahbub Morshed Chowdhury.

Hi @lumeknox,

We are extremely sorry to know why you don’t want to recommend our plugin to anyone? Could you please share the reason with us??

Thank you so much for your glowing review! ?? Your satisfaction and success are exactly what we aim for. We’re also glad that our customer service has been a valuable part of your experience. We appreciate your trust in our plugin and in ThemeWinter, and we’re here to assist you every step of the way!

Best Regards

Hi @hagentertainment,

We have already fixed the Array issue on the plugin, and the data you is is now in the object method: a:4:{s:7:”address”;s:59:”Localhost Philly, North Broad Street, Philadelphia, PA, USA”;s:8:”place_id”;s:27:”ChIJDY4-SmXIxokR9yHqSx04ALQ”;s:8:”latitude”;d:39.959724399999998922794475220143795013427734375;s:9:”longitude”;d:-75.1615599999999943747752695344388484954833984375;}”

Here you can see the Data also with the lat and long. We make it more legit for using the map automatically. But the issue is on your Eventex theme. They didn’t fetch the location on our latest release wise. And that’s why the location is showing as Array. It is an Array because it has now lots of parameters in the object. But Evenex was in their old code.

Please contact Evenex to solve this.

I hope you’ll be able to understand us.

Thanks for using our product and being with us. Good day.

Best Regards

Hi @heathertgp,

Greetings,

It looks like there is a misunderstanding.

We didn’t remove the featured image option, but the feature image is now working as a banner image. We just renamed it.

Well, currently the feature image / banner image is showing in the event list and as an event banner everywhere, you can not add the logo as an event thumbnail or banner..

Hope you get it.

Thanks for being with us. Good day!

Best Regards.

Hi @jonatandiaz,

Greetings,

We are truly sorry for the inconvenience you faced.

This is not supposed to happen. Because we have not received any such issue from any other users. Can you please confirm that you are using the latest version for the both plugins? 

Please reach out to our help center through the PINNED post, we are always here to assist you.

Best Regards.