Forum Replies Created
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Forum: Plugins
In reply to: [Meta pixel for WordPress] Request to add Gravity Forms supportHello,
Thanks for the suggestion. We will take your input and prioritize the plugins we are going to support in the future.
Thanks!
Forum: Plugins
In reply to: [Meta pixel for WordPress] Doesn’t trigger WooCommerce eventsHello,
Thanks for reaching out!. Currently this plugin does not support lower funnel events for WooCommerce. For eCommerce platform, we do support “Easy Digital Downloads” and “WP eCommerce”. We will continuously expand the list. And in order to better integrate the Facebook Pixel under WooCommerce, we strongly suggest client install our “Facebook for WooCommerce” at the moment. However, we will also take your input and consider to put the WooCommerce plugin under .org repo.
Thanks.
Forum: Plugins
In reply to: [Meta pixel for WordPress] Pixel Code reverts back to the old codemarking the ticket as resolved if there is no further question. Thanks!
The changes have been reverted. marketing the ticket resolved now.
Forum: Plugins
In reply to: [Meta pixel for WordPress] Error on activationHi, thanks for the feedback! The issue should be resolved. Please update to the latest version, activate it and try again. Thanks!
Forum: Plugins
In reply to: [Meta pixel for WordPress] Events not triggeringAs NightL mentioned, please check if the plugin was deactivated due to the previous update. Please update to the latest version and reactivate the plugin and try again. Thanks!
Sorry for the inconvenience caused. We noticed the previous update deactivated the plugin and we hope this change would help us minimize the effect to those who has not yet applied the previous update. Sorry again for the inconvenience.
Forum: Plugins
In reply to: [Meta pixel for WordPress] Pixel Code reverts back to the old codeHi, we have just updated the plugin to revert the file name we used to have. Please note it may deactivate the plugin after update. Please reactivate the plugin afterwards. Sorry for any inconvenience caused. Thanks!
Forum: Plugins
In reply to: [Meta pixel for WordPress] Fatal error on activationHi, we have just updated the plugin to revert the file name we used to have. Please note it may deactivate the plugin after update. Please reactivate the plugin afterwards. Sorry for any inconvenience caused. Thanks!
Forum: Plugins
In reply to: [Meta pixel for WordPress] Tags incorrectly setup in SVNHi, we have just updated the plugin to revert the file name we used to have. Please note it may deactivate the plugin after update. Please reactivate the plugin afterwards. Sorry for any inconvenience caused. Thanks!
Hi, we have updated the plugin again to revert the file name. Please reactivate the plugin if you update to the latest version. Thanks!
Thanks for the screen cap and flagging this to us! It is unfortunate that the update makes the previous version deactivated. This is our first time putting this plugin onto the WordPress and we do want to continuously improve the plugin and make it easier to maintain and integrate. Please manually reactivate the plugin in the meantime, while we are finding ways to solve this. Thanks again!
Forum: Plugins
In reply to: [Meta pixel for WordPress] Pixel Code reverts back to the old codeHi, are you using any cache that blocking the update / display?
On the other hand, I suggest you can also update the WP Options directly, you may download plugin that can help to update the WP Options, e.g. “tweak option” plugin. Download and activate the plugin and go to Tools > Tweak Option. Search for option named “facebook_config” and update the value. Please be reminded that the value is json-encoded, so you may also need to update the number before the pixel ID, e.g.:
a:2:{s:8:"pixel_id";s:<NUMBER>:"<PIXEL_ID>";s:7:"use_pii";s:1:"1";}
NUMBER: the length of the pixel id
PIXEL_ID: your pixel codeHi, sorry to hear that and also for the inconvenience caused. We upgrade the plugin such that it would be easier for maintenance and integrate with other plugins. May I know what error do you get which causes a deactivation on the environment?
Forum: Plugins
In reply to: [Meta pixel for WordPress] Fatal error on activationHi, we updated the plugin such that we are now also supporting php 5.3 onwards. The error should be gone for you if you are using php 5.3+. Thanks!