fabio.vito83

Dear Stanimir,

Thank you for your message.

I was happy to upgrade the plugin and and solve the problem however, I have realized that the new release does not solve the issue. The old key is still passed although i flushed the cache level 1,2 and 3 and cloudflare.
Could you please verify the situation, I believe that something is still not working fine with SG Optimizer.

Thanks.

Fabio.

Dear Stoyan,

Wow, I was not aware of this mis-configuration. I must get in touch with siteground immediately and sort it out.
Could you please tell me how I could display the errors about the fonts?
you speak about a console but it is not clear to me and I would like to have all the information for contacting the hosting.
Best regards.

Fabio.

Dear Stoyan,

Thank you for your help.
This is the URL: https://www.staging3.muranoglassitaly.com/product/glass-blown-chandelier-amoruccio/

Please open the URL with a Chrome browser in mobile view (the function is disabled for desktop views). You will see a broken image, on the right hand side, above the add to cart button and below the orange text: “Lights: please select from the drop-down list to display price”.

Currently the SG Optimizer option Combining Javascript is active with the exception of excluding the cartmagician java script.

Please let me know if you need any other information or action from my side.

Best regards.

Fabio.

Dear Support,

Thank you for your quick reply!
I have seen the block however, it works for posts and/or pages. In my case I would like to use the review slider as a widget.

How can I implement the review slider through a widget? I found the short code [cusrev_reviews_slider] however, how can i force to display only one page at a time?

Thanks.

F.

• This reply was modified 4 years, 5 months ago by fabio.vito83.
• This reply was modified 4 years, 5 months ago by fabio.vito83.

Dear Stanimir,

Thank you for prompt reply and further investigation.

I confirm that it works!! Unfortunately, when I opened the post I checked lighthouse which provided a wrong information (to me very weird to discover that google does not provide tools that give consistent results).

Have a good day.

Fabio.

Dear Hristo,

I have tried to exclude the indicated class by implementing the following: https://snipboard.io/kTNCBt.jpg

Could you kindly confirm that it is correct? I have checked but I have the feeling that the lazy load still does not work. I would really appreciate if you could also look at it using the same access details that I provided you.

I am really trying to find a way forward, the broken lazy load issue is really killing my website ??

Thanks for your support.

Fabio.

Hi Hirsto,

Based on your analysis, I understand now that the functionality is broken by my theme that changes the wc cart page.

Is there a way to exclude the lazy load execution from the specific cart page? I am aware of the fact that it is not unusual, for cache optimization plugins, to exclude specific URLs from the speed optimization.

Is there a way to do it? This would help me to solve the problem.

Thanks.

Fabio.

Also, as I said in my previous post, the language and currency widget on the top left hand side are removed by the lazy load. They re-appear if i disable the lazy load. These are not shared resources and they are inbuilt in the website.

Thanks for sharing your view.

Fabio.

Hi Frank,

I see however I believe that this is something else, how come the images of the menus are not properly loaded and hidden by the lazy load?

Fabio.

Dear Frank,

I temporarily removed authentication, could you please have a look now and let me know?
I will consequently put back the authentication to prevent indexing.

Cheers.

Fabio.

• This reply was modified 4 years, 10 months ago by fabio.vito83.

Dear Frank,

Thank you for your reply. Sure, I can share the URL of the staging, nevertheless its display is protected with login and password (it is not a public website). If you provide me your email I could share with you the login and password for displaying the staging (staging6.XXX the XXX represents the live website).

Thanks for your help.

Fabio.

Dear Frank,

As I mentioned in my post I am implementing your plugin on my staging site therefore if you looked at my live website, that is not representative. In my staging site I’ve obviously disabled the lazy load of SG Optimize before activating your lazy load.

I understand that you do not provide free support, at the same time could you please tell me how i can solve the lazy load issue of your plugin? do you imply that I should buy the plan for critical css in order to receive support for making your plugin working also with the lazy load?

Thanks for your clarification and support,

Fabio.

Dear Hristo,

I have just provided you the access details to the staging, via email. You could also get access to the Cloudflare settings since the website is hosted by SG.
Looking forward for your reply.
Thanks for your help.
Fabio.

Dear Hristo,

Thank you for your reply.

I had the feeling that the lazy load does not work at all, this is one of the reasons why I am very worried.
I confirm that all the lazy load options are active. I am going to sent you the details to your email so that you can look into the details and help me to solve the issue. It is fundamental for me to have a lazy load properly working.
Can you work on the staging site or you need to get access to the live website?

Fabio.

Dear Cynthia,

I confirm to have done all configuration as described by you.

I have contacted the support already one week ago, I was asked availability for a telephone call which I did immediately but I received no call. Could you please make sure that my ticket is still open and somebody will call me or further contact me to solve the problem?

Thank you.

Fabio.