Fabio Rinaldi

I’ve released Crelly Slider 1.3.7 to fix this issue. Can you confirm the problem is gone please?

Thanks for posting this, I’ll release a fix ASAP

The loader is highly customisable as long as you add the right CSS to your theme, either by using the WordPress custom CSS functionality or by adding it directly in the theme’s style.css file.

First, you need to hide the blue bars:

.crellyslider > .cs-preloader > .cs-loader > .cs-spinner {
    display: none;
}

Then, you can add a background image in the circle:

.crellyslider > .cs-preloader > .cs-loader {
    background-image: url("my-image.jpg");
    background-size: cover;
}

That will add a background image in the circle. You can add other tweaks, just play with the CSS. For example, set

.crellyslider > .cs-preloader > .cs-loader {
    border-radius: 0;
}

to transform the circle into a square.

I’m sorry, I’ve had some problems keeping up with the support messages and it’s probably too late now, but I’ll post anyway in case someone else is interested. I believe the problem might be this: https://github.com/humanmade/network-media-library/issues/15
If the plugin modifies the default behaviour of the WordPress API, it creates issues with all the other plugins that make use of them. I won’t try creating a workaround due to lack of time unfortunately.

I’m sorry, I’ve had some problems keeping up with the support messages and it’s probably too late now, but I’ll post anyway in case someone else is interested. The width and height CSS properties will not be respected as the slider needs to change them to be responsive. What are you trying to achieve? If you aim to contain a string into a certain space, just make sure it looks good in the preview (change the font size, use line breaks etc…) and the slider will scale it automatically.

I’m sorry, I’ve had some problems keeping up with the support messages and it’s probably too late now, but I’ll post anyway in case someone else is interested:

the slider loader is a CSS animated element you can target with .crellyslider > .cs-preloader > .cs-loader. Take a look here https://github.com/fabiorino/crelly-slider/blob/master/css/crellyslider.css from line 54, you’ll see the full implementation of the element.

Like jermilbfc, my version is also French.

This is just a coincidence, it shouldn’t be related to the issue.

Sometimes the error message appears, sometimes not.

That makes it harder to debug, but I might now what’s happening here. Can you help me test it please?
1) Create a new slider with 2 slides, and a background image in each slide. Do not add any element. Save the slider. Is it successful?
2) Create a new slider with 2 slides, and a background image in each slide. Add a text element in one of the slides. Save the slider. Is it successful?

Hi, this is something that has been suggested in the past and it’s in my TODO list. Unfortunately, due to lack of time (as this is not my full time job), I keep delaying big changes.

Still, thanks for using Crelly Slider and taking the time to write a suggestion! Really appreciated ??

The plugin has been tested up to WP 5.3.2, so running on latest is not the issue.

in <div class = ‘cs-useless-wp_editor’> there is a style set to hidden which stays that way unless changed in inspector.

That is expected. Basically, that’s required to force WordPress to load the necessary asset to display an editor.

down at the bottom if the section is a script tag that says could not get nonce for current slider.

This is not good. Are you able to access the DB of your website and check if the table wp_crellyslider_nonces exists? You might have a different prefix than “wp_” if you’re not using the WordPress default settings.
If that exists, delete all the records in it and try again.

Hi, can you check if you can spot any Javascript error? You need to right click anywhere -> Inspect -> Console.

I checked the console, only admin-ajax.php show and it charges correctly.

Can you clarify this point please? What error do you see?

Also, just to make sure it’s not a cache problem, can you trying flushing your browser cache, and disable compression plugins (if you installed one)?

Thank you!

That’s an ancient version of PHP, I’d strongly recommend you to upgrade as that’s not supported anymore and might suffer from potential vulnerabilities. Some googling suggested me that PHP versions prior to 5.5 behave differently with the PHP function empty(), which appears at line 311 of ajax.php. The latest version of WordPress recommends PHP 7.3, which is the most recent version.

Are you able to check your website’s PHP logs? They might contain some information about the problem.

Remote debugging is quite hard as I can’t access your WordPress backend page. I’d be happy to debug it for you if you trust me to login on your website. In that case, send me an email at [email protected] with username and password I can use.

If that’s not possible I can try to give you a couple of other hints for debugging, such as trying to understand what exactly in the plugin source code is triggering the error.

Hi, what version of PHP are you running?