ExpressCurate
Forum Replies Created
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Forum: Plugins
In reply to: [ExpressCurate] Update breaks site/adminHaving lack of information, we close this issue.
Should you still have this issue, please send details directly to support at expresscurate dot com.
Forum: Plugins
In reply to: [ExpressCurate] Smart PublishingHaving lack of information, we close this issue.
Should you still have this issue, please send details directly to support at expresscurate dot com.
Forum: Plugins
In reply to: [ExpressCurate] WooCommerce Product PostThanks for your feedback.
We have just released several updates with v1.2.22. It also contains fixes for your problem. It would be great if you could update to this version and check if the “Curate Content” button works as expected.
Should you have any other issue, question or suggestion, don’t hesitate to contact us directly at support at expresscurate dot com. We are committed to making sure you have positive experience with ExpressCurate tools.
Forum: Plugins
In reply to: [ExpressCurate] Remove block quote tagThanks for your question.
Actually that tag is added to guarantee your pages don’t get marked as ones with “duplicate content”. If you want to ignore this point, please remove the added blockquote tag using the toolbar action of the content editor.
Should you have any other question, suggestion or issue, don’t hesitate to contact us directly at support at expresscurate dot com. We are committed to making sure you have positive experience with ExpressCurate tools.
Forum: Plugins
In reply to: [ExpressCurate] Errors on Keywords pageYes, it is fixed with the latest v1.2.21.
We are committed to making sure you have positive experience with ExpressCurate tools. Should you have any other question, suggestion or issue, don’t hesitate to contact us directly at support at expresscurate dot com.
Forum: Plugins
In reply to: [ExpressCurate] Update breaks site/adminThanks for the feedback and sorry to hear about the problems you experience. We would love to work with you to resolve these issues.
To better understand what goes wrong on your system we will need the following information
1. WordPress Version
2. ExpressCurate WordPress Plugin Version
3. Browser you use, and version
4. OSIt would also be great if you could send us a screenshot with the problem. Please, write directly to support at expresscurate dot com.
Forum: Plugins
In reply to: [ExpressCurate] MailPoet TinyMCEThanks for the feedback.
Please, upgrade to the latest v1.2.21 where we have this issue fixed.
We are committed to making sure you have positive experience with ExpressCurate tools. Should you have any other issue, question or suggestion, don’t hesitate to contact us directly at support at expresscurate dot com.
Forum: Plugins
In reply to: [ExpressCurate] Smart PublishingSorry to hear about the problems you are experiencing. We would love to work with you to resolve these issues.
Here are some details.
Smart publishing involves three settings:
– Smart publishing
With this you simply switch on the feature.– Manually approve posts for smart publishing
Posts shall be approved for smart publishing. This is made to make sure you don’t write an article and ExpressCurate publishes it when it’s still in the process. When off, then you will need to approve the draft post for smart publishing. You can find the checkbox in the publishing widget of the edit post page. When on, all draft posts will be smart published.– Publish draft articles
This defines the frequency of smart publishing. Every n-th hour a new draft post will be published.According to your note I can assume that the “manually approve” setting is switched on and you don’t approve the draft post for publishing.
Can you, please check that setting and let us know?
In case of questions, suggestions or issues, please contact us directly at support at expresscurate dot com. We are committed to making sure you have a positive experience with our plug-in.
Looking forward to hearing from you.Forum: Plugins
In reply to: [ExpressCurate] Admin blank page after loginClosing this issue because of lack of information.
If the issue still persists, please contact us directly at support at expresscurate dot com so that we can clarify details.
Forum: Plugins
In reply to: [ExpressCurate] Image placement issueWe have more fixes in v1.2.19.
Forum: Plugins
In reply to: [ExpressCurate] Can't drag widgets or open menus on hover in backendThe problem with widget DnD should be solved now with the latest update v1.2.18. Please, update the plugin and let us know how it worked.
In regards with the annotation style … we recommend to remove the styles from
1. theme-styles.css of wordpress plugin
2. style.css of wordpress themeFrom these files, pls, remove classes
.expresscurate_annotate, .annotate {} .expresscurate_annotate:before,
.annotate:before{}Forum: Plugins
In reply to: [ExpressCurate] Image placement issueThanks for the info. Please, update to the latest v1.2.18. The problem should be solved now.
Should you see any other issue, have a question or a suggestion, don’t hesitate to contact us at support at expresscurate dot com.
Forum: Plugins
In reply to: [ExpressCurate] Image placement issueThanks for your question.
We will need a little bit more information to understand the specifics of your problem.
1. Do you use ExpressCurate WordPress Theme or other theme?
It is possible that the theme that you use does not put “featured” image before the title. That is a limitation ExpressCurate WordPress Plugin cannot change.
2. Do you curate from ExpressCurate Chrome Extension or from WordPress with Curate Content button?
Please, address this questions and contact us directly at support at expresscurate dot com. We are committed to making sure you have positive experience with ExpressCurate tools.
Forum: Plugins
In reply to: [ExpressCurate] Admin blank page after loginHi,
We checked how the plugin works under different environments were not able to reproduce the issue you mentioned. Having you already have nearly the latest version of ExpressCurate WordPress Plugin and the latest WordPress, it’s hard to understand what could go wrong.
It would be great if we could access your blog, somehow, and look for the problem. Can you, please, contact us directly at support at expresscurate dot com so that we can clarify details?
Looking forward to hearing from you soon.
Forum: Plugins
In reply to: [ExpressCurate] Admin blank page after loginThanks for your feedback.
We are committed to making sure you have positive experience with our plugin.
We now analyze the problem and will get back to you soon.
Should you have any other issue, question or suggestion, don’t hesitate to contact us at support at expresscurate dot com.