Evolvingdoor

Hi Nikola,

I saw that you had an update of this plugin, but when I tested this problem again (where cancelled appointments still show as Pending), this problem has not been fixed yet. I have updated to the latest WordPress and the latest version of this plugin.

Here is a description again of the problem:

When I make a test appointment, I get the user email and the admin email, no problem. When I click on the link in the user email to cancel the appointment, the message in the browser (which shows only for a couple of seconds and then redirects to the Home page) says “appointment has been cancelled.”

Two emails are then sent out — one to the admin and one to the user. However, they are both exactly the same as the first emails. The status still shows as Pending. Also, when I look at the appointment list in the admin side of WordPress, the apointment also still shows as pending, even after refreshing the list and after clearning the browser cache and refreshing the page.

Your plugin is perfect for a client I have and I would really like to get them set up with this plugin soon. When do you think this will be fixed?

Many thanks.

Thank you! ??

I too wish there was a way to do a custom override, either to make a day unavailable when it normall is, or make it available when it’s normally not. I’m thinking that until Mr. Loncar adds this feature (hint, hint ?? ) I might try setting up individual day connections, so that my client can turn them on or off and adjust the active dates. Not sure that will always work, but it’s the only workaround I can think of.

Mindfit, about blocking out days: I don’t know if you’ve already tried this, but you can block specific days of the week indirectly. Under Connections, you put a Location+Worker+Service together, you select the days of the week that this combination is available. Any days that don’t have a Connection set are automatically blocked out. Does that help?

Ah! I see what happened. I copied from your documentation page into the visual editor mode, and I guess my template insisted on using fancy quotes. When I edited in the code editor and changed all quotes to plain ones, it works beautifully. Thank you!!

Hi Nikola. Yes, it behaves differently from the demo.

You can view it here on my test site. I’ve shows in text at the top of that page what the current shortcode is.

Thanks!

Thanks for getting back to me, Nikola. Yes, I had changed the Location options and therefore also the Connections. I guess I’ll have to reinstall if that happens on the client’s site. Adding a feature to get at those appointments so we can delete them would be most appreciated. ??

Forgot to mark this as resolved. ??

Thanks again, Chris. I just went to the Languages directory and am not sure which files to keep! Nothing that jumps out as the obvious English file (assuming there is one, rather than it simply being the default built-in, while the others are add-ons).

I’m seeing files beginning with…

admin-
admin-network-
continents-cities-
ms-
zh-

…and various other prefixes and filenames. Any ideas which ones I should delete and which ones to keep? Sorry, I can’t figure out a way to copy just the filenames without typing them all manually.

Wendy

Hi Chris,

Thanks very much for your reply and suggestion. Wouldn’t the next automatic update of WordPress just put those files back again though?

Wendy

I just had a second site go down that had this installed. Once you remove it through the control panel file manager the site works fine.

Thanks Alin. I honestly don’t know now which plugin it was, since all files for it were removed. I’d have to restore a previous backup just to find out, which doesn’t seem like a good idea, all things considered. It’s confusing with so many plugins with such similar names! Thanks for looking into this.

Hi Mike,

Thanks very much for your reply. I am using a good plugin that backs up everything (database, pages, settings, plugins, etc) and I had figured to do that for sure. I just wasn’t sure if a different version of PHP would upload/import the files that were created in an older version of PHP correctly.

I like your idea of doing a test install on a staging site. That way I could test it and see how well the import works.

Thanks too for the suggestion to ensure I can roll it back if necessary. I’ll have to see if GoDaddy will even allow that.

Many thanks for the suggestions. I’ll try to remember to report back how it goes and what I did that did/didn’t work, in case someone else could use the information.

I have an automatic updater on the site, so maybe it upgraded this plugin and that’s when the problem began. I haven’t visited the site (front or admin) for about a week or so, so I’m not sure when it went down. Thanks for clarifying that it’s the current version. I guess we’ll wait for others to weigh in and/or the developer to address it.

Yes, I had a client site suddenly disappear in a similar way, sometime in the last week or so (just noticed it last night). All I saw was “Please open this page in the Admin panel only.” I got this, and only this, when I tried to load the home page and when I tried to go to the WP login page.

My client’s webhost was able to determine that it was this plugin that was the problem. They disabled and removed it and the site is fine now.

I’m here in the Support forum looking for a reason why this happened.

One possible factor is that the webhost recently (up to a week ago) upgraded their PHP to 5.4, so I’m wondering if the upgrade somehow knocked this plugin out of whack?

I would like to reinstall it, but I’m concerned that maybe I can’t trust the plugin not to crash the site again.

Edit: It looks like the host upgrade was on July 26, and the latest update of this plugin was July 28. Not sure if the webhost update is a factor but it might be a place to look, if anyone from the plugin is reading this.