Evolvingdoor

Thanks Nikola. ??

NIKOLA:
Can you please comment about this issue? My client’s site needs to upgrade to PHP 7 ASAP, since even PHP 7.1 will receive only security updates a month from now. I’m very concerned that your plugin might not work properly because of the compatibility warnings I got when I ran a scan test. Please reply about this. Thanks.

TO ANYONE ELSE READING THIS:
Is anyone else running this plugin using PHP 7? Have you found any problems? Which version of PHP 7.x are you using? Thanks in advance.

Thanks Alan. I’ve just emailed you.

Thank you, I appreciate your help. What do you need from my end? A user account? How to I get the information to you privately?

Thanks for your reply, Alan, but I’m not sure that explains it. My PHP version is 7.0.30. The server I’m on is a standard-configured Apache using cPanel. I have had no other issues with software or plugins on my account.

Yes, I do have a backup so I guess not all is lost, but I had done a fair bit of work since I took the last one which will have to be redone. This is a development site and is changing daily.

Sorry Daniele. I was busy with other crises. ?? Thanks very much for the heads up. I haven’t had a chance to try this yet, but I will. You can close the thread. If I still have problems, I’ll let you know. Thanks again!

Thank you so much for your reply. 1MB, wow I get nervous if an image gets into 3 digits. I guess maybe that might have been a concern several years ago but not today. But thank you for confirming that so much weight for just the background is overboard. I’ll have a look at the links for more about this. Many thanks!

Hi Daniele,

Thanks for getting back to me. I’ve never heard the term transient in the context of websites. Is it known by a different name as well? Please say more about what this is and how I would access this (with or without a plugin).

Thanks.

Just to cap off this thread, in case anyone else has this problem: the AJAX error seems to be a Joomla error and not related to Wordfence or the other WordPress installations.

The problem with the Wordfence error was solved by putting BOTH WordPress sites’ Wordfence plugins into Learning Mode. I had only put the Dev site into learning mode, thinking it was the source of the error, but it turned out to be coming from the Live WordPress site. Once I put both WP installations into learning mode, that particular problem was resolved.

Additionally: The other Joomla updating problem that came up afterwards was finally resolved by updating through Softaculous in cPanel.

Hi wfalaa,

Thanks very much for your reply! I just tried this, adding “auto_prepend_file none” to the end of the .htaccess (Apache) in the Joomla site’s top directory. But I got a 500 Internal Server error when trying to access the front or back ends. The message adds: “Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

So, I commented out the line and had another idea to try. Maybe the problem isn’t coming from the Dev site’s Wordfence, but from the Live site’s Wordfence (which would be out of Learning Mode by now). So, I tried switching the Live site back to Learning Mode and I was able to make some changes to the Joomla site’s setup (e.g. switch to No Index, No Follow, which worked this time).

However, when I tried updating the Joomla version, I got an error that I saw before” “ERROR: AJAX Loading Error: Not Found.” I saw that in the previous installation of the Joomla Dev site and tried reinstalling Joomla from scratch, which became worse. So the worse problem seems to have been fixed but now there is this problem. I’m thinking that this might have something to do with Wordfence too? Have you ever heard of this?

Many thanks for your help.

I really need to figure out what the problem is with this. Can someone please help me?

Again, to summarize: I have a Joomla site (public_html/JoomDEV) installed in the same web hosting account as 2 WordPress sites (public_html/WordDEV). Each website installation is in its own separate directory off of public_html. As far as I can tell, none of them have any need to go outside of their own directory.

The problem is: I can’t update the Joomla software because I get a 403 error *from Wordfence*. I just don’t understand why Wordfence would be guarding activity happening outside of its installed website directory? And why/how would it even be aware of it? And more to the point: what can I do to fix this?

Thank you in advance for help with this.

• This reply was modified 6 years, 9 months ago by Evolvingdoor.

Okay, well I just thought I’d give you folks a heads up, in case it was an issue. Thx for the clarification.

Hi Mountainguy2,

I hope that’s all it is, but I’ve never known it to be behind like that before. Given the recent changes in Wordfence, I wondered if it might need some tweaking for something like this.

I forgot to mention that Wordfence on the site itself is also reporting this as a warning from a scan it did on February 5, 2018 5:28 pm EST.

Oh, I should also mention, in case it’s related, that the calendar grid in the Appointments tab of the plugin isn’t displaying ANY appointments, when there are definitely some that should be shown. I’ve tried playing with the settings (specifying different types of appointments) but can’t get it to show any of them. I tried Exporting to Excel and that worked fine, but nothing shows up in the Appointment tab at all. Neither my client nor I usually use that, so I don’t know how long that’s been happening, but I thought I’d mention it.

Thx.