Shop-tester

Yes, we do use W3 total cache. We have object caching always disabled since this slows down the admin quite a lot.

Switching of the cache completely is not an option since speed is then back to zero.

We also use the combination of PDF invoice + W3 cache in another store, no issues there.
The main difference between those stores is the use of the “WooCommerce Order Status & Actions Manager” plugin.

For me it looks like an issue connecting the PDF invoice to the primary order status. This is filled in correctly, but does not appear to work.

Thanks for your efforts James, much appreciated. We do understand that you are not personally responsible.

We tried to contact you earlier via ticksymail.com, probably it ended up somewhere else but with you.

Hello James,
Good to see that you are still around.

Unfortunately the party that “is in charge” now, seems to be a dead end…
If you can pull some strings there, it would be much appreciated.