evokweb

Yes, font end is fine. I am using the Beaver Builder theme.

It’s on the back end, in the gutenberg editor.

Sorry about that. Magic link sent by email.

Hi Brecht,

I just set up a staging environment and added an admin user using the support email. the url is https://charismatic-guanaco-bce5ce.instawp.xyz

Of course! Thanks for the fast reply.

Can you provide instructions on contacting you through the website if I do not have an active support plan?

Hi,

I’ve determined that it is the order quantities plugins that is causing the conflict.

This video quickly goes over the issue: https://sendspark.com/share/vmxfxljd3rzp2ab4ehp74e85zj8a1tld

And this video shows you the behaviour when “order quantities” booster plugin is activated/deactivated: https://sendspark.com/share/kd61etzpnbprj0zoi9nf6aaq07v3n6s9

Cheers,
David

• This reply was modified 1 year ago by evokweb.

Not sure why the thread is resolved but I dropped Mailchimp like a hot potato.

Any updates to report on @khungate? Thanks.

The url is https://heartbeetfarm.ca, order id is 2692.

Thanks for the quick reply @khungate.

Here are my answers:

– What plugin version are you using? Version 2.7.5
– Do you have any caching services or plugins active? Yes, Runcloud Hub
– Is there a recent order where the customer had accepted marketing at checkout, you can see this by viewing the customer on the order. If mailchimp_woocommerce_is_subscribed is equal to 1 they opted in at checkout. This value is located in the Custom Fields (usually below the order details). Yes
– Does a customer in question have an account with the store? Yes

The stats are back. Thanks! And we managed to reconnect to wordpress.com to get the subscribers back.

Thanks for your help!

• This reply was modified 2 years, 5 months ago by evokweb.

The local shipping plus plugin uses the following meta_keys in the wp_woocommerce_order_itemmeta table:

_pickup_appointment_start
_pickup_appointment_end
_pickup_location_id
_pickup_location_address
_pickup_location_name
_pickup_location_phone

Do you know if any of these can be added to a pdf packing slip template? If so, how?

Thanks!

Where can I submit this bug? I don’t currently have a support plan with Booster.