evertonrosario

@techlh lets centralize this issue here: https://github.com/Automattic/facebook-instant-articles-wp/issues/470

Can you provide more info regarding your issue? Any log error?

If you are ingesting your content by the RSS feed, yes, you might be affected, double check if it is updating your newest content.

Thanks for your feedback regarding the transformation warnings. This is something we are working for the next version 3.2 of the plugin, where any transformation warning will block to publish content to IA.

Im glad you’ve found your issue. Anyhow we should work better with this “add to any share” plugin. So probably any other using that plugin might be suffering with same issue. Can you tell more about it? Is it just a matter of installing the plugin and ours stop working?

Hey guys, sorry about not covering these threads here @ www.remarpro.com forum.

I came across this thread since @nordpresse pinged me on twitter ??

Our small team mostly are focusing on the issues coming thru the Github: https://github.com/Automattic/facebook-instant-articles-wp/issues

@nordpresse, @peterdalydickson, @vr46india
Can you guys share more details about the issue you are facing?

If you can, please pick the logs from your WordPress, there must be some sort of stacktraces where shows more about the case.
Also, if you can, provide the steps to reproduce.
Double check if you have followed the steps to get it submitted:
– Claimed urls
– Configured URL the same @ your page settings and your application
– Logged in with account that have admin permissions to the page
– Have cleared all transformation warnings on the WordPress plugin.

Thanks, and sorry for the late response here.

Hello @barros-word.
Thanks for using Instant Articles.

Every time you publish an article for Instant Articles it makes it available as instant article for any new share on the Facebook news feed.

Lets say you have 2 Articles. One you published as Instant Article and the other not.
https://barros.example.com/article_A
https://barros.example.com/article_B

Lets say you published as Instant Article only the first one (A).

Now any new share from any user that put the link for the A (https://barros.example.com/article_A) on the news feed time line, it will be available as Instant Article.

Let me know if that was the problem you’ve reported.

Thanks for sharing. We are doing our best to prevent this to keep happening.

@adamsherratt and @oscarmiguelbandin We are supporting this plugin and SDK.

The best place to post your doubts is the Github. It is open source, so any help there is welcome.

Thanks for using this plugin.

SDK github: https://github.com/facebook/facebook-instant-articles-sdk-php
Wordpress plugin github: https://github.com/Automattic/facebook-instant-articles-wp

Hi Petar, how are you doing?

Can you share a little more about the issues you are having using this plugin?
I suggest you file an issue(if you still didn’t do it yet) on our github project: https://github.com/Automattic/facebook-instant-articles-wp

While opening an new issue, please make sure you get all the transformed content you are missing. We need you to click in the link “[Toggle debug information]” in the “Instant Articles” meta-box and then copy and past the both editor’s text: “Source Markup” and “Transformed Markup”.

Thanks for sharing your experience so far, and we hope we can keep improving.

Everton

Hi Recyclart, how are you doing?

We really care about your problems and issues you are having using this plugin.
Can you share a little more of your experience?
Have you filed issues to our github project? I know we’ve been out for a while there, but we are trying our best, even with really short staff, to keep up with all community issues. Im really sorry if we let you down by not being really fast and responsive.

If you want us to help more on your cases, I suggest you file an issue(if you still didn’t do it yet) on our github project: https://github.com/Automattic/facebook-instant-articles-wp

If you already did it, please point me to your case that I’ll try my best to fix it as fast as I can.

While opening an new issue, please make sure you get all the transformed content you are missing. We need you to click in the link “[Toggle debug information]” in the “Instant Articles” meta-box and then copy and past the both editor’s text: “Source Markup” and “Transformed Markup”.

Thanks for sharing your experience so far, and we hope we can improve as soon as we can.

Everton

Hi Aniket, how are you doing?

Regarding your content missing, have you tried to configure custom transformation rules?
Can you share a little more of your experience?

If you want us to help more on your cases, I suggest you file an issue on our github project: https://github.com/Automattic/facebook-instant-articles-wp

While opening an new issue, please make sure you get all the transformed content you are missing. We need you to click in the link “[Toggle debug information]” in the “Instant Articles” meta-box and then copy and past the both editor’s text: “Source Markup” and “Transformed Markup”.

• This reply was modified 8 years, 6 months ago by evertonrosario.

This is not the right channel to report issues.

Can you guys report it here: https://github.com/Automattic/facebook-instant-articles-wp/

Providing the correct steps to reproduce the problem.

This was a misleading reference error on the release 3.1.1.
Now we have it fixed.

Can you please update to the version 3.1.2?

Hey @bestway2go, this is not the correct place to post this kind of issue/problem.

Post it here: https://github.com/Automattic/facebook-instant-articles-wp/issues/

When filing your issue provide:
your PHP version
your web server
your web server operational system.

Thanks.

What is your website?
Also share any article URL that you noticed this behavior.

Being treated here:

https://github.com/Automattic/facebook-instant-articles-wp/issues/333

Hey @cistoran, please file an issue into the github repository.

There is the correct place for this kind of issues.

Here it is: https://github.com/Automattic/facebook-instant-articles-wp/