eugenewhite

Hello there! 

Sorry to hear you faced such an issue with our Hotel Booking plugin. 

Could you please specify the issue you encountered while translating this string? I will escalate it to our developers so they can check if there’s anything that needs to be changed here. Thank you!

Hello there! 

Sorry to hear you faced such an issue with our Hotel Booking plugin. 

First, I would like to inform you that our plugin relies on a website’s mailing system/protocol. And if you’re saying that you’ve already set an SMTP mailing protocol on your website, there could be an issue with its configuration. We have a special video tutorial on this matter, so contact us via the live chat on our website or submit a support ticket so we can share a link with you. Also, it may be helpful if you try another SMTP provider.

Hello there! 

Sorry to hear you faced such an issue with our Instagram widget. 

However, I checked everything on our plugin’s demo and in my local environment and it seems to work well. So if you’re saying that you already tried to renew your Instagram token or tried to re-authorize your Instagram account, then I would ask you to contact us via the live chat on our website or by submitting a support ticket so we can take a closer look at your website and try to find a reason for that. Thank you! 

Hello there! 

I hope you’re doing well.
I’m pleased to announce that the Block Editor Colors plugin version 1.2.6 has been released.?In this version, we have fixed the issues related to the incorrect media upload folder.?So update the plugin and let us know if there’s something we can help you with.

Hello there!

I apologize for the delayed response. 

I wanted to let you know that I have replicated the issue on my end and have escalated it to our developers. 

I’m hopeful that they will implement a solution in the next plugin release.?

We inform you as soon as we have any updates on this matter.

Hello there! 

Thank you for your question! 

That’s true that at this moment there’s no alt tag in our Testimonial Carousel widget, unfortunately. 

However, we already have this as a feature request on our list of features and if we collect more similar questions or requests from our customers, our developers definitely consider such an improvement implementation in one of the future plugin releases. 

We let you know if we receive any updates on this matter. 

Hello there! 

Thank you for your question! 

I sure get what you’re trying to complete, but I would like to highlight a few points about our Hotel Booking plugin. 

First of all, I would like to inform you that our plugin doesn’t provide any default styles or design, it inherits everything from the active theme. That’s exactly why it may be necessary to apply some custom styles to make all plugin sections and forms look beautiful on the third-party theme that hasn’t been designed for the plugin, like Divi. In other words, the way all the plugin sections and forms look on a website depends on an active theme, not the plugin itself. 

As for your question, I’m afraid we don’t provide such customizations to our customers, and we don’t currently have any information that could be helpful with what needs to be done, unfortunately. 

Hello there! 

Sorry to hear that you faced such an issue applying a single template for all your accommodation types. 

This is a known compatibility issue when it comes to Divi templates. However, our plugin has its own functionality that allows you to create custom templates for your accommodation-type pages. Contact us via the live chat on our website or submit a support ticket so we can share a link to an article with all the details on this matter. 

Hello there!
I hope you’re doing well.
I haven’t received a response from you and will mark this topic as resolved.
If you have any other questions or need our assistance with something, feel free to submit a new one.

Hello there!
I hope you’re doing well.
I haven’t received a response from you and will mark this topic as resolved.
If you have any other questions or need our assistance with something, feel free to submit a new one.

Hello there!

I hope you’re doing well.
I haven’t received a response from you and will mark this topic as resolved.
If you have any other questions or need our assistance with something, feel free to submit a new one.

Hello there!

I hope you’re doing well.
I haven’t received a response from you and will mark this topic as resolved.
If you have any other questions or need our assistance with something, feel free to submit a new one.

Hello there!

I hope you’re doing well.
I haven’t received a response from you and will mark this topic as resolved.
If you have any other questions or need our assistance with something, feel free to submit a new one.

Hello there!

I hope you’re doing well.
I haven’t received a response from you and will mark this topic as resolved.
If you have any other questions or need our assistance with something, feel free to submit a new one.

Hello there!

I hope you’re doing well.
I haven’t received a response from you and will mark this topic as resolved.
If you have any other questions or need our assistance with something, feel free to submit a new one.