Eugen Bleck

Hi Hiitsluis,

Good morning. I trust you are well and safe!

As an admin, you can view the form data submitted alongside the affiliate info by:

* Navigating to Affiliates > Referrals
* In the Filters section check the Expand details checkbox
* Click Apply.

This should allow you to see the Data attached to every referral, in this case, the form submission alongside the referring affiliate. You can read more on this here.

Sending the affiliate info with the submitted form mail requires a premium version of the plugin. As per the forum guidelines, support for commercial plugins, please go to the official support channel.

Hence, I would recommend you reach out via the official support channel and the team would help share details on how to make this work.

STAY SAFE and I wish you a wonderful and productive day ahead!
Best,
Eugen.

Hi Manuel,

Good afternoon. I trust you are well and safe!

Thank you so much for sharing these notices. It is currently being looked into and would be fixed in the next update.

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

Hi Zzaidi1,

Good morning. I trust you are well and safe!

With regards to your inquiry, you can restrict access by using the groups_restrict_access from capabilities. To dod this this:

* Navigate to Groups > Groups
* Edit the desired group and ensure you add the groups_restrict_access capability to it.

Another alternative to this would be to, ensure that within Groups > Options. Only Administrators are allowed to access groups.

You can read more on this here:
* https://docs.itthinx.com/document/groups/setup/options/
* https://docs.itthinx.com/document/groups/setup/capabilities/

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

Hi Dorothy,

Good morning and thank you for the feedback.

Considering you have tried troubleshooting the issue to no avail, the error might be related to plugin or theme conflict. In this case, please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

You can read more on this here.

It is also worth noting that, though the debug.log might not contain any entries related to affiliates plugin explicitly, there might be other errors logged that do affect the functionality of the plugin.

Furthermore, please ensure you have the latest version of Affiliates and WooCommerce Integration installed.

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

Greetings,

Happy new year and I trust you are well and safe!

The issue most at times is as a result of caching implementations on the site. Caching can interfere with the system’s ability to correctly recognize affiliate links. Hence, referrals might not be recorded.

I would like to recommend you, check the troubleshooting section here. The troubleshooting section provides you with common issues/conflicts faced and how to resolve them.

It is also worth mentioning that you can check the debug.log for errors logs.

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

• This reply was modified 2 years, 10 months ago by Eugen Bleck.

Hi Danne,

Good morning. I trust you are well and safe!

With regards to your inquiry, you can use the following snippet to check if the user belongs to a group, then proceed to send the invoice based on that condition.

Here’s a snippet to check if a user belongs to a group(Foobar for example):

$is_a_member = false;
require_once( ABSPATH . 'wp-includes/pluggable.php' );
if ( $group = Groups_Group::read_by_name( 'Foobar' ) ) {
$is_a_member = Groups_User_Group::read( get_current_user_id() , $group->group_id );
}

Here are some relevant links:
* For more examples: https://docs.itthinx.com/document/groups/api/examples/
* https://docs.itthinx.com/document/groups/api/

STAY SAFE and I wish you a very productive rest of your day!
Best,
Eugen.

Hi Madkul,

Good morning. I trust you are well and safe!

Please consider using a cache plugin.

STAY SAFE and I wish you a very productive rest of your day!
Best,
Eugen.

Hi Naz,

Good morning. I trust you are well and safe!

With regards to your inquiries;
1. You can use the Affiliates integration; Affiliates WooCommerce Light in order to set Referral rate. That way when a sale is made via an affiliate link the affiliate gets a percentage.

2. You can accomplish this by using Affiliates Coupons.

3. You can make your affiliate URLs more identifiable by using the addon; Affiliates by Username

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

Hi Mashabica,

Good morning. I trust you are well and safe!

As per the forum guidelines, please do not post about commercial products.

For support of commercial themes or plugins, use the official support channel.
This also includes all pre-sales questions.

In this case, please visit this Overview page and select the Affiliates plugin. You would be able to post a comment. Or you can visit this URL directly and scroll to the bottom of the page to post a comment.

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

Hi there,

I noticed in the screenshot, you would love to add users to a given group.

You can get this done by navigating to Users > All Users. Then proceed by using the Groups options provided to add the desired users to the desired group using Group Actions. Please see the screenshot below:
https://ibb.co/sQtxhMv

You can also read more on this here.

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

Hi Ellie,

Good afternoon. I trust you are well and safe!

As per the forum guidelines, please do not post about commercial products.

For support of commercial themes or plugins, use the official support channel.
This also includes all pre-sales questions. In this case, visit https://www.itthinx.com

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

Hello,

Good afternoon. I trust you are well and safe!

You can easily import and export users and groups with the Groups Import Export
plugin. You can find it here.

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

Hi Khairul,

Good morning.

The link is pulled from the WordPress Site Address found in Settings > General. However, I would recommend you use the [affiliates_url] shortcode and wrap your URL with it on the Affiliate Area page. This would generate the desired URL for each affiliate as indicated above.

[affiliates_url]https://yoursites.com/shop/[/affiliates_url]

You can read more on this here.

STAY SAFE and I wish you a very fine and productive day ahead!
Best,
Eugen.

Hi Harikishan,

Good morning. I trust you are well and safe!

Thank you for the kind words. With respect to your inquiry, it is worth mentioning that payments on Affiliates are manual. Furthermore, Affiliates on its own can’t process payments.

Hence, when it’s time to pay your affiliates, you would have to navigate to the Affiliates > Totals and review all outstanding referrals that need to be paid, by selecting Accepted as the referral status.

You can read more on this here.

STAY SAFE and I wish you a very fine productive rest of your day.
Best,
Eugen.

Hi Perkins,

Good afternoon.

Once you close the referrals, the recent earnings in the overview section of the dashboard is a reflection of the amount earned over a period of time.

If you click on the earnings tap you would see the amount that is paid and that which is unpaid.

Best,
Eugen.