estudi33

In the end we managed to solve the problem by deleting the galleries and recreating them. Now everything works correctly.

Hi,
Modifying the configuration of the wp optimizer plugin I have managed to solve the problem on all web pages.

Thank you very much for your help!

Best regards,
Vanessa

Hi,

I have deactivated the minification and now the galleries are displayed correctly!!!

So is it a cache problem?

Thank you very much for your help!

I have reactivated the plugin so you can review the cause of the problem.

URL: https://www.hoteldelmar.es/en/habitacions/

A photo gallery should appear under the text.

Thanks for your help!

Hi,

I update the translations from the desktop > updates

On all websites we use the Spanish language.

Another confirmation that the error is caused by the translation files is that if I delete these files (by accessing via ftp) the plugin works correctly again.

The following error appears in the Chrome developer console:
Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received

Hi Alberto,

I understand that if the catalog was in view and had many visits it would be normal for a large number of _yith_ywraq_session options to be generated in the database. But it is that the catalog does not appear in the menu of the web page nor does it practically receive visits.

As I told you in my previous answer, I manually ran the cron and it automatically removed all the _yith_ywraq_session options from the database. But within a few seconds, 14 new ones had already been created.

Right now there are 2402 _yith_ywraq_session options in the database. And every few seconds a few more appear.

Each has a size of 0.03KB. And when such a large amount is generated, many KB are added to the database.

In the time that I have written the previous paragraph we have already gone from 2402 to 2474. And it does not stop increasing.

• This reply was modified 1 year, 8 months ago by estudi33.

Hi Alberto,

Done. Thank you very much for your help!!

Hi,

I have reopened the topic because I have to update the information.
Once the plugin was removed and reinstalled again it works fine…until I update the translation. Once the translation of the plugin has been updated, the options tabs, tables and content types appear empty again.
I have checked it on 6 different web pages.

• This reply was modified 1 year, 8 months ago by estudi33.

Hi Alberto,

I have installed the wp control plugin and I confirm that the cron ywraq_clean_cron appears active with a daily recurrence.

To carry out a test I have pressed “Run now” and all the _yith_ywraq_session options in the database have been correctly eliminated. But within a few seconds, 14 new ones had already been created.

Is changing cron frequency a good option?

• This reply was modified 1 year, 8 months ago by estudi33.

Hi Alberto,

As we are testing, we have not yet added the catalog to the menu.

This is the link to the textile category of the catalogue, which is where the products include color and size attributes: https://www.xn--elgranengao-beb.com/product-category/textil/

Hi,

In the apache error log I have found several errors. I show a couple here:

[Thu Mar 23 18:11:22.995088 2023] [fcgid:warn] [pid 1140] [client 83.43.84.10:60582] mod_fcgid: stderr: PHP Fatal error: Uncaught TypeError: Illegal offset type in isset or empty in /home/can-quim-sfg/public_html/wp-includes/pomo/translations.php:92, referer: https://www.canquim.es/wp-admin/admin.php?page=dbclnr_settings&nekoTab=opciones
[Thu Mar 23 18:11:22.995114 2023] [fcgid:warn] [pid 1140] [client 83.43.84.10:60582] mod_fcgid: stderr: Stack trace:, referer: https://www.canquim.es/wp-admin/admin.php?page=dbclnr_settings&nekoTab=opciones

At the moment I am deleting the plugin and reinstalling it again and when I do that it works correctly again.

Hi,

We are reviewing all the websites where we have the plugin installed to confirm if it works correctly.

At the moment we have it running on 80 web pages.

We haven’t reviewed all of them yet, but for now we can confirm that it doesn’t work properly on 10 websites.

We hope you can tell us a solution for this issue.

Regards,
Vanessa

Hi,

I’m using the last version of the plugin, Versión 0.8.3

Hi,

Issue solved after update.
Thank you very much for the speed in solving it!

Best regards,
Vanessa

Hi,

Issue solved!

Thank you very much for your help!!!

Best regards,
Vanessa