escapshion

Hi @tinocalvo ,

Sorry for the delayed reply. We decided to finish our project first and deal with this issue afterwards. Recently, my team has finished the project and applied your suggestion which worked as expected.

Thank you very much for your support

Thanks for the reply @tinocalvo

I checked the logs as per your suggestion and can see that automation has successfully updated the value. Please check the attached screenshot:

However, whenever I refresh the edit window of concerned post, the updated value is not visible in the text field. Also, not visible on the frontend.

Configuration details:

1. Used ACF plugin to create field groups.
2. Field groups has two fields:
   • Select field with label “Status” and values: awaiting, approve, reject.
   • Text field with label “Univ”.
3. Automation trigger: Status is updated to any value
4. Action: Univ should have custom value: “ab123”

If possible, you can try to reproduce the issue using the configuration above.

Thanks for providing the possible solution. I checked a bit deeper into the configuration of my website and affected source code. The problem was indeed occurring because of a broken cache management plugin which was serving static pages and partial URLs were getting purged.

Disabled the plugin and refreshed the page, now everything is working fine.

Thank you very much!!