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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter escaffe

    (@escaffe)

    Hi Andrew,

    Here is the link: https://atsouk.com/product/the-millennium-discourses/

    I tried switching all plugins off and switching to 2015.

    I don’t see the link anymore – the problem was custom CSS that I added.

    However, a download file is still generated. Is this normal?

    Here are the photos:
    the code
    the link is not there

    The results are the same with or without DAS.

    Thread Starter escaffe

    (@escaffe)

    Hi Andrew,

    Thank you for your time.

    I have no problems with the purchase receipt. I use Receiptful for my receipts which probably pulls from code that is generated. I have an issue with the purchase confirmation page and why there is a link generated even when there is no file attached.

    Here are the answers to your questions.

    1. Yes without DAS active, the link is still generated.

    2. Please go to https://atsouk.com/product/category/ilm/ and purchase the black book “The Millenium Discourses” which is retailing at $0.00. You don’t have to sign in to purchase. Should I disable all plugins (except EDD) before you do so?

    3. Yes, there is an edd_templates folder in my theme. I am using Marketify.

    4. I have disabled everything except EDD and the link is still generated.

    Thank you, I suppose it isn’t standard behaviour and I appreciate the help you are giving me over and above the support for DAS. If you need to redirect me to another forum please also do so.

    Thank you very much!

    Thread Starter escaffe

    (@escaffe)

    Hi Andrew,

    Sorry for the confusion, let me re-iterate:

    • I did not upload any files for product A.
    • A link is generated but because there is nothing in between the <a> tags, the link is not visible.
    • The purchase confirmation shows a ul bullet without any text next to it.

    If there is a file uploaded, the link works fine.

    Thread Starter escaffe

    (@escaffe)

    Hi Andrew,

    Thank you for the response.

    As you will see in the code I pasted above, the link does not show. There is nothing between the <a> and </a> tags. However this is the same whether or not I enable DAS. EDD itself would do the job.

    Is there a way to stop EDD from generating a link at all in the first place if a file is not attached?

    Thank you again for your time.

    Thread Starter escaffe

    (@escaffe)

    Hi Andrew,

    Thanks for the quick reply. And sorry for the confusion.

    There hasn’t been any files attached for any of the tests that I did.

    But it does not throw a “no downloadable files found” message. Instead, it just generates that code that I showed you earlier. If perhaps this plugin would not solve that problem I sincerely apologise.

    Would this be a problem with EDD instead?

    Thread Starter escaffe

    (@escaffe)

    Hi Andrew,

    Thanks for the quick response.

    1. Yes
    2. EDD – 2.3.8, FES – 2.2.17, Marketify – 1.2.5
    3. I have just installed it so I have not seen it work yet.
    4. I have just tried it and there is still a link generated:

    <li class="edd_download_file">
    <a href="/index.php?eddfile=3485%3A3099%3A0%3A0&ttl=1430627036&file=0&token=d72ccfc092805c3a399fbcae3c20f945" class="edd_download_file_link"></a>
    </li>
    Thread Starter escaffe

    (@escaffe)

    Thanks shaon.

    That works.

    Hi there,

    Updated and tried to activate, but Plugin could not be activated because it triggered a fatal error.

    Fatal error: Cannot redeclare wpdm_m24x() (previously declared in /var/www/vhosts/ttk8-hzvc.accessdomain.com/zawia/wp-content/plugins/wpdm-m2cpt/wpdm-m2cpt.php:13) in /var/www/vhosts/ttk8-hzvc.accessdomain.com/zawia/wp-content/plugins/download-manager/wpdm-m2cpt.php on line 170

    Any ideas?

    I have the same problem here!
    The site goes down and is only able to work after I disabled the plugin via FTP.

Viewing 9 replies - 1 through 9 (of 9 total)