ErinD

My apologies – I thought perhaps you might be interested in issues your plugin has with an older version of WP. My mistake. Deactivating the plugin is not “question resolved,” but I won’t take up any more of your time.

I apologize; the forum asked for the versions of WP and this plugin before I entered other information, I thought it would be attached.

WP: 3.5.2 (I have asked her to update today and test again)
Plugin: 2013.1231.2013
MySQL 5.1.72
Theme: Weaver II Pro – https://weavertheme.com/about/

We are a cPanel host running suPHP and ModSecurity. Her previous host was Hostmonster, and she had the same issue there.

My customer prefers her URL not be posted in a public forum, but I will gladly share it privately with you if you let me know how you prefer to receive it.

She has quite a few other plugins, all of which play nicely together, remarkably:

Add To Post
Akismet
Broken Link Checker
CommentLuv
ELI’s Related Posts Footer Links and Widget
Fancier Author Box
Good Writer Checkify
Jetpack by WordPress.com
Limit Login Attempts
Official StatCounter Plugin
Quick Contact Form
SEO Nofollow External
Simplified Social Sharing
Skimlinks
WP Affiliate Platform
WP eStore

Thank you for your time.

I should mention – the issue does not present itself when not logged into the Dashboard.

So sorry to be spamming up this post, but it looks like more folks are reporting it in other areas now. I’ve downgraded my customer above from 3.8 to 3.7, which resolved the issue of being unable to save her posts without the timeout error. However, she was still unable to upload photos. This ended up being ModSecurity rule being tripped, which I had to whitelist on the async-upload.php file.

Other folks may be running into a similar ModSec issue, which would not be visible to end-users – only their systems administrators. For sysadmins to find it, grep for your customer’s IP address in the Apache error log and see what rule is being tripped, then edit your whitelist to exclude, if possible.

Hope this helps!

Hi there –

More bits of data, if they’ll help: Her most recent save attempt triggered these warnings:

Time: Sat Jan 18 15:50:21 2014 -0500
Account: thehumbl
Process Count: 11 (Not killed)

Process Information:

User:thehumbl PID:12255 PPID:12128 Run Time:606(secs) Memory:173920(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/index.php
User:thehumbl PID:12285 PPID:12264 Run Time:601(secs) Memory:149468(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/wp-admin/admin-ajax.php
User:thehumbl PID:12414 PPID:11636 Run Time:571(secs) Memory:149468(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/wp-admin/admin-ajax.php
User:thehumbl PID:12492 PPID:12435 Run Time:557(secs) Memory:149984(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/wp-admin/plugins.php
User:thehumbl PID:12755 PPID:12738 Run Time:498(secs) Memory:149468(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/wp-admin/admin-ajax.php
User:thehumbl PID:13123 PPID:12259 Run Time:409(secs) Memory:149984(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/wp-admin/plugins.php
User:thehumbl PID:13177 PPID:13119 Run Time:388(secs) Memory:149696(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/wp-admin/admin-ajax.php
User:thehumbl PID:13183 PPID:13182 Run Time:386(secs) Memory:148944(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/index.php
User:thehumbl PID:14756 PPID:14339 Run Time:38(secs) Memory:148944(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/index.php
User:thehumbl PID:14921 PPID:14615 Run Time:6(secs) Memory:148944(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/index.php
User:thehumbl PID:14949 PPID:11776 Run Time:0(secs) Memory:170648(kb) exe:/usr/bin/php cmd:/usr/bin/php /home/thehumbl/public_html/index.php

I kind of hate adding to this thread, given the attitude of the OP, but I am seeing this issue on a customer who recently upgraded to 3.8. Here are her symptoms:

“I am having some issues with uploading pictures into my media. My internet is fine, but when I try to upload pictures I get this message: Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.

“Do you have any idea what this could be? Is it something to do with the new WP update? Also, sometimes my site is very slow to load for me.”

From the administrative side, I am getting dozens of “excessive resource consumption” notifications for her account from lfd/csf:

Time: Sat Jan 18 14:56:20 2014 -0500
Account: thehumbl
Resource: Process Time
Exceeded: 1809 > 1800 (seconds)
Executable: /usr/bin/php
Command Line: /usr/bin/php /home/thehumbl/public_html/wp-admin/admin-ajax.php
PID: 24121 (Parent PID:23326)
Killed: No

Time: Sat Jan 18 14:57:20 2014 -0500
Account: thehumbl
Resource: Process Time
Exceeded: 1854 > 1800 (seconds)
Executable: /usr/bin/php
Command Line: /usr/bin/php /home/thehumbl/public_html/wp-admin/edit.php
PID: 24191 (Parent PID:24016)
Killed: No

System information:
CentOS release 6.5 (Final)
PHP 5.3.23 (cli) (built: Apr 6 2013 10:50:05)
Server version: Apache/2.2.24 (Unix)

We are using suPHP as our PHP handler, are using ModSec with the Atomic ruleset, and are a cPanel host. If you require any additional information, I’d be happy to provide it.

I very much appreciate the time and effort you all put into WordPress to make it such an amazing platform – keep up the good work! ??

Hey, thanks for the honesty! I know things like that happen (er, not that I’ve ever had anything similar… heavens no!)

Much appreciated. ??

It’s been That Kind of Week, for sure.

Thanks for the quick fix!

This does beg the question, though, of whether the plugin update 3.2.1212 was “tested in production.”

oprisra – have you removed the old files? you may have to do it via FTP or from the command line, if you have access to it. it will be in your wp-content/plugins directory, in a directory itself called easyrecipe.

Belay my last – it’s showing up now, thank you.

When searching for Easy Recipe from the Add New page, it finds the plugin, but there is no install link.

I’m having the same issues. I even ran wget to the zip file and installed manually at the command line, but the plugin isn’t showing up at all in my plugins list. Further, when I try to install it from WP itself, it just times out trying to download.

It looks like today’s update broke a lot of stuff – one site’s unupdated plugin wouldn’t even show up in her plugins list anymore.

This is a serious issue for many of my customers.

Thanks for any help!