ericlmccormick

I updated the plugin and it now works! Thank you for your support with this, I will now be upgrading to pro.

I have not tried yet, but this is what the developer said would correct it…

“I’ve checked out the signature addon and figured out why it’s not working. I submitted this support request on their support forum asking them to make a change that will allow it to be compatible with my plugin. In the meantime, you should be able to get it working by updating the signature plugin directly.

In plugins/contact-form-7-signature-addon/public/scripts on line 60, change this:

// Submit Event Listener
if (submit != null && typeof(submit) != 'undefined'){
submit.addEventListener("click", function(){
sigObj.beforeSubmit();
}, false);
}

To this

// Submit Event Listener
if (submit != null && typeof(submit) != 'undefined'){
submit.addEventListener("click", function(){
sigObj.beforeSubmit();
}, false);
}
$(form).on('submit', function(){
sigObj.beforeSubmit();
});

Hopefully the plugin developer will make the change himself as well, so next time you update it will continue to work.

Thanks,
Angus”

$this_sdk_version = ‘1.2.4’

I am also using the Premium Photography Management plugin which also has integration with freemius. So when I deactivate your plugin, it breaks freemius for the other plugin and causes lots of errors until I activate it again. Any idea why that is happening?

I was messing around with files and even caused the whole site to go down for a few. If you could try out the plug-in that would be great. I like the way your plug-in looks but the signature takes priority. Also, when I uninstalled your plugin, it seemed to cause issues on my site where it throws up a bunch of php errors trying to locate it even though it is gone. Might be a server issue, not sure.

I rebuilt the form removing all formatting of the Material Design for Contact Form 7 plugin and it seems to work now. Maybe it wasn’t a server issue after all but the Material Design plugin screwing things up.

No error logs are being generated for this issue. I tried the code several ways but I found something interesting in the process. I didn’t have the signature as a required field and as soon as I made it required and hit submit, it saw the box as empty even though there was something in it. Why might the form see it as empty even though there is writing in the box? I am guessing this is why nothing has been saved/attached.

As a follow up, I have tried different version of PHP to see if that made a difference and it did not. When I look at the details of the email, it does send as HTML and the img tag is there, however the image location is blank, just has “”.
My guess is that the graphic is never generated by the plugin and so nothing to generate a link. Any idea what might cause this?