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Forum Replies Created
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Forum: Plugins
In reply to: [Ray Enterprise Translation] Automatic sync waiting foreverI am going to mark this as resolved since we never heard back from you. If we hear otherwise we will be happy to open this ticket back up.
Forum: Plugins
In reply to: [Ray Enterprise Translation] How to remove the plugin effectsI am going to mark this as resolved since we never heard back from you. If we hear otherwise we will be happy to open this ticket back up.
Forum: Plugins
In reply to: [Ray Enterprise Translation] Can't translate menusDid this help resolve your issue? We assume so and will mark this as resolved. If we hear otherwise from you we will be happy to open this ticket back up.
Forum: Plugins
In reply to: [Ray Enterprise Translation] Lingotek Slug Synchronisationnacionarte,
Thank you for bringing this to our attention. We would be interested in learning more about the Polylang Slug plugin and what would need to be done to support this feature. We handle the creation of translated Posts separately from Polylang and so there may need to be some synchronization of how we do it with the developer of Polylang Slug.
Forum: Plugins
In reply to: [Ray Enterprise Translation] Can't translate menusIf you go to Translation->Manage->String Groups you should be able to send up Widget Strings for translation. It really just depends on how you are setting your menus though. Some menus are based off Page titles and so those would need to be translated.
Forum: Plugins
In reply to: [Ray Enterprise Translation] 504 gateway timeout – nginx in BackendHello,
Thank you for reporting this. We haven’t seen any issues like this before so I’m not sure what is causing the problem. Is there any way you could provide more info? Have you tried using Lingotek again and if so are you still having problems?
Forum: Plugins
In reply to: [Ray Enterprise Translation] Automatic sync waiting forevernacionarte,
I have tested Automatic translation and everything seems to be working correctly. Are you still having problems?
Forum: Plugins
In reply to: [Ray Enterprise Translation] How to remove the plugin effectsgipsharm,
I am sorry to hear that. Would you mind giving us more information about what happened to your site and the problems that you had with the Lingotek plugin? Thank you.
Forum: Plugins
In reply to: [Ray Enterprise Translation] error on new post saveThanks for this Paul! Other than the error you were seeing was this affecting the behavior of the plugin in any other negative ways that you noticed?
Forum: Plugins
In reply to: [Ray Enterprise Translation] Automatic sync waiting forevernacionarte,
Thank you for reporting this. We will look into the issue. It sounds like maybe there is something wrong with Automatic uploading and downloading.
Forum: Plugins
In reply to: [Ray Enterprise Translation] Translating the languages after changes againHi Kochhase,
We do support uploading edited Posts. When you edit a source Post the status of that Post should change. If your translation profile has upload set to Automatic those changes will automatically be sent to Lingotek. If your translation profile has upload set to Manual then you will see the orange upload icon and you will need to upload those changes yourself.
Forum: Plugins
In reply to: [Ray Enterprise Translation] Can't upload imagesauge3,
Thanks for your comments. I’m looking into the errors you are seeing and will hopefully find a fix soon. As for not seeing all images, if you view this support post you will find instructions on how to enable your uploaded media for all languages.
Forum: Plugins
In reply to: [Ray Enterprise Translation] Can't upload imagesIt may take a little while for the update to show up in your Plugin page. WordPress has to realize that an update has been submitted.
Forum: Plugins
In reply to: [Ray Enterprise Translation] Can't upload imagesThanks for bringing this to our attention! I have found the bug and have released version 1.1.10 of the plugin with the fix. If you update to that version you shouldn’t have problems anymore.
Forum: Plugins
In reply to: [Ray Enterprise Translation] Media languageIf you go into the Polylang settings by navigating to Settings->Languages you will have the option to disable Media translation. This should solve your problem.