ericabhavani

That seems to have worked! Thank you very much for the help.

Ohh thanks for that, I understood the problem and was able to use the original css code. That has solved the problem for the mobile menu!

Now I just need the banner to sit ABOVE the header on the tablets, like on the desktop. At the moment it is covering the header…

Okay, I have copied it into my custom CSS plugin, although it seems the snippet is not completely correct, there is a yellow triangle sign beside it.. can you confirm how it should look copied EXACTLY into a CSS snippet?

Updated, cleared cache and no change.

Okay, image didnt show up, but I have the snippet copied under Simple Banner Custom CSS, the first box that just says simple banner{

Have the entire snippet copied, I can show you here with an image, although I am not sure if it will upload here:

Cleared the cache, and there is no change, either on mobile menu or tablets

Hello,

That doesn’t seem to change anything. Am I suppose to be copying and pasting also these parts (})? Or do I leave them out?

Is it better to paste in my own custom CSS plugin or within the plugin section of Simple Banner?

Thanks

Also I am realizing that on the IPAD and tablets the banner is covering the header (logo and menu).. how could this be adjusted to stay at the top of the header on tablets?

Thank you,
Erica

Also I am having this problem as well – the back up is timing out and not completing. I tried as well on another site of mine and it works just fine. Site with the issue: lovelythinkings.com

Thought I would add that here in case there is a similar solution!

Thanks!

Hello,

Problem solved!

It seems it was a setting from another plugin.

Thank you,

Erica

Now what WAS working for a moment, has stopped again.

Under debug mode, you can see that the customer falls under “locations under other zones”, which I have a flat rate set up, and still the error shows.

https://snipboard.io/kRXESh.jpg

The issue is not the shipping class, as I don’t use these and have no shipping classes set up.

I did another test and it seems that when I have a shipping option under “locations under all other zones”, the shipping works.

Meanwhile, I create a shipping zone, enter the address for that zone, and again I get the error.

Hi Chris,

I’m not using a UPS Shipping Method or UPS plugin. I am using the Custom Shipping Methods plugin, where I put my own title with UPS.

Like I said, I have deactivated every single plugin to ensure it was not a plugin issue.

Please help me with this, as it’s been days that my site is on hold because of this.

Hello,

Yes, I can share the screentshots.

General settings:
https://snipboard.io/st7KcD.jpg

Shipping zones:
https://snipboard.io/7feSPO.jpg

For the shipping calculation, I have also tried this with a flat rate shipping to see if I had input the equation wrong, but it still doesn’t show any shipping options:
https://snipboard.io/T2UZw1.jpg

Cart checkout (happens with any shipping zone):
https://snipboard.io/WIe3Mh.jpg

I’ve also tried with the shipping address in only the billing address or adding as a separate billing address.

Oh okay thank you. I will look from their end to solve the problem. Thank you!