Maeve Lander

@billymalcolm the plugin appears to be working fine, as is the demo site.

Were you checking on the weekend? Or using a caching plugin or service?

Thanks for the review @tradesouthwestgmailcom

Using rather old API for settings but that is just a sign that WP is working well in backwards compatibility, still.

Yep exactly :-). I do check in on it periodically and ensure it’s working well.

This plugin uses an xml [feed] that is hosted on a secure site, so I hope it will work for a very long time as the author has “Moved On” to other things.

It’s very low effort for me to keep the feed maintained so I intend to do that for the forseeable future. But if you’d prefer to have complete independence and control over the feed yourself, I shared some simple instructions here.

Hope that helps.

@michih sorry it does not support upload of custom icons. Just Font Awesome. Insert the appropriate fa- button in the button icon field.

Good idea! Thanks @netzlodern . Done.

Prices fixed.

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I bought the XML at https://xml.dgcsc.org/ and it works fine, only question I have is how do I set the time interval?

@afslag25 I take it that you used the instructions I posted here to purchase direct access to the source feed? This will be costing you ‘hits’ on your feed each time the page is loaded by a site visitor. The way I make this more economical in the public plugin is by fetching a copy of that xml feed to my server ever 15 mins, then the plugin hits that copy (rather than hitting the paid source feed directly). I shared my script here. . Hope that helps ??

Thanks for letting me know. All fixed now. Sorry about that.

Hello @ezequiel189 . The icons are visible on your site for me. Here is a screenshot: https://d.pr/i/RAvKAa

Using my element inspector I can see the buttons are loading perfectly fine in the code… you just can’t see them because other elements on your site are layered over the top. Upping the Z-index fixes the issue. Please see FAQs for details

Nobody else has reported this issue, and upon testing save function works perfectly for me. So it is likely something in your specific site causing the issue. Deactivate all other plugins and switch to the default theme and I think you’ll find it works. Then reactivate things one by one, testing in between, until you identify the culprit. And you can debug further once you know the cause.

Hi @gerald-mardirossian. The Sticky Side Button plugin has been tested with 5.5 and is compatible. I’ve updated my demo site to 5.5 so you can see it running perfectly there: https://demo.enigmaweb.com.au/.

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With the update to WordPress 5.5, a migration tool known as jquery-migrate was removed from core. This can lead to unexpected behaviours in some themes or plugins which run older or custom code.

Looking at your site using my browser error console I do see some JS related errors.

Uncaught TypeError: $ is not a function
    at autoptimize_single_cddca1ff9c0d0eb77801ec2bf8eb942c.js:1
    at dispatch (jquery.js:3)
    at r.handle (jquery.js:3)
    at c (rocket-loader.min.js:1)

If these started happening directly following the 5.5 update then it would be worth verifying if the absence of jquery-migrate is the cause.

I’d recommend you start by installing the Enable jQuery Migrate Helper plugin

If things work again once this is activated, then it confirms the issue relates to removal of jquery migrate. You’d then need to work out which plugin or bit of theme code is using the deprecated code and get that fixed up.

Hope that helps point you in the right direction ??

• This reply was modified 4 years, 3 months ago by Maeve Lander.

Yes, you should ask a developer to help you work out where the code is coming from. It is not possible that the sticky side button plugin functions when it’s files are delete. Therefore you must not be deleting the right files, or there must be something else going on eg custom code implementing similar buttons, caching etc.

Deleting the plugin via your WordPress dashboard should work. There is nothing in the plugin itself that would cause issues with that core functionality. But, if that’s not working for whatever reason, you should delete the plugin files manually using your FTP client or via your web hosting file manager. You’ll find the plugin files in wp-content/plugins/sticky-side-buttons

If your not confident in doing this yourself or have tried and are still having issues then you should hire a web developer for a few hours to help you.

No, it’s not really a cPanel thing. I would suggest to just wait a few days. If you deleted the plugin, then any server side or application level caching will sort itself out. Also clear your browser cache.

@samcomerford24 it sounds like a caching problem. Do you run a caching plugin or service like CloudFlare? If so, clear cache there. Or just wait a few hours and it’ll sort itself out.

There is nothing in the plugin itself that could cause this so there must be some logic in your theme or another plugin which is causing this. Deactivate all other plugins and switch to the default theme for testing. You should find the issue is fixed, so then re-activate things one by one until you find the culprit. Then debug further from there to find exactly where the logic is coming from. Possibly something around is_user_logged_in()