I’m sorry, Tara, but I don’t know what cPanel is or how to use it–even after trying to understand the information at the link you recommended. When I try to upload a .zip file of the most updated version of my theme (Echelon), I am informed, “upload fails…folder already exists.” My main issue remains: The text box to enter a reply is there but there is no button to submit the reply. I cannot seem to obtain true customer support from either WordPress or MySiteMyWay–only these discussion forums. Although I want to THANK you, Tara, and all you VOLUNTEER moderators. It’s frustrating to purchase a theme from MySiteMyWay but not be able to use it!!!
