emyvyn

Thanks for your guidance and patience!

I found that the source of the issue was the mobile menu- it was popping up invisibly and preventing scroll

It sometimes works initially then stops working after clicking around on a few different product on the shop

Every time I access the page on a desktop (multiple devices tried) the page will not allow me to scroll down at all

I’ve reactivated, let me know if there’s anything else I need to do

Just passing on what the hosting service tech said- not an expert myself ??

The issue was occurring here and various other products: https://www.jayakratom.com/shop/west-borneo-white/

I’ve partially fixed the issue by changing the Default Form Values from ‘no default’ to a random default. However, when you ‘clear’ the options on the product page, it goes back to the original problem where the attributes with markups no longer affect the price when you re-choose them.