emperorsathis

Thanks Till, totally worked!

Thanks for the responses.

How do I reset the item number in the url?

Here are settings and server.

Hi everyone,

I’m happy to say that all of my issues are fixed and I’ve regained access to my account.

Thanks to everyone who swiftly answered and provided the necessary links to resolve my issues. I hope this thread may help others who face similar problems.

Thank you.

Hi David,

yes, you’re absolutely right. I’ve successfully backed up my site without logging in.

but now I’d like to have access to my updraft account again, possible? Because I have multiple sites so I love to have centralized control of my backups.

Thanks,
Sathis.

Hi, Bryle. Thanks for responding.

Yes, I’m aware of their support page but I’m not a paying customer, I’m a free user.
2 years ago I began using Updaft and I regretfully enabled 2FA but didn’t keep the emergency codes then.

Is there any other way to disable it or contacting support without paying the hefty fee?

Thanks,
Sathis.