emmawpe

Hi, Koji!
You’re going to want to delete the plugin if it’s not on our servers. That’s what’s causing this issue.
If it is on our servers and you’re still on our hosting, however, you can go ahead and submit a support ticket for this and a tech can look Into it more for you.

Feel free to reach out to me through @wpesupport ??

Emma

Hi! A tech was able to find a resolution to your issue:

“There is an option that we place on the customer site that enables the Order By Rand option. We turn it off by default, but you have the option to re-enable it on your own in the WP engine plugin.”

Please feel free to reach out to us on twitter (@WPESupport) or my personal twitter (@WPE_Emma) if you need anything else! ??

Hi, maxmint!
A tech would be more than happy to take a look into this for you! Are you available to get into a live chat or submit a support ticket?

Ok! Glad to hear you were able to resolve this issue.
Please feel free to reach out to me on twitter if you are able (@wpesupport) or facebook next time and I’d be happy to help! ??

Thanks!

Emma

Hi there, hitchhiker!
I’d be more than happy to connect you with someone at WP Engine via a phone call to help solve this issue! Are you available for a call tomorrow morning?