Emmalu_1

Hi David,

Thanks so much. I see there was an update on the plugin this morning, which I did and had to re-authenticate my Dropbox account and everything now works perfectly – my backup is done! Many thanks.

I’ll go leave a review now ??

Thanks for the info joop1953. Is that a new thing then as everything was working perfectly on my site until this morning when I did the recommended update to the plugin!

I’m also having the same problem! It happened right after I installed the update for the plugin! ??

Hi Damian,
Brilliant! Thank you so much, I see it now! ?? Thanks again for your help – now that I know what I’ve been doing wrong, the plugin is exactly what I was looking for!

Thanks James! ??

Hi James,

I’ve finally come right! I had to resize all of my photos in paint.net first and upload the new ones to my library but it worked so I’m really happy! I’m not sure why I couldn’t do it within WordPress but I’m just relieved that it’s done.

Thanks so much for your help, it’s much appreciated ??

I’m not sure why Hard Crop hasn’t done that. I’ll look into the dimensions of the raw images but I don’t think they are smaller that what my specified dimensions are.

Thank you for your advice – I’m a real newbie to the world of WordPress and this one issue has been keeping me busy (and frustrated!) for several days now!

Hi,

Thank you for your advice. I did upload that exact plugin yesterday though and ran it by choosing it from the tools menu. I clicked on “Regenerate all thumbnails” which took some time for it to do, but it said it was successful. However afterwards, nothing seemed to have changed and my product images remained the same. I also did what James recommended in having the Hard Crop enabled. Do you recommend that I upload newly re-edited images in the dimensions that I’d like them to be?

Thank you.

Hi James,

Thank you for advice. I did have the Hard Crop enabled when I regenerated the thumbnails but it still didn’t work for me unfortunately.

Would you recommend that I upload new images that I first edit to size in paint.net to make them all display the same?

Thank you.