Emma

Hi @stevehale,

Sorry for any inconvenience caused!

Please try inserting your License Keys again. If the issue still persists, please contact us at our support forum so that I will be able to look into the problem in your environment and help you update the plugins. ??

Looking forward!

Thank you, @generosus,

We have successfully replicated the reported issue based on the detailed information provided. After identifying the root cause, we have already resolved the issue. The fix will be included in the upcoming update, which will be released soon.

Once again, we appreciate your valuable contribution in identifying the issue!

Hey @generosus,

That’s a great idea! Our team has already started working on it, and we plan to add this feature to our next release.

Just hold on tight until then ??

Hi @guillermo77,

We have checked on all screen resolutions, but no such CSS issue occurred.

I understand that you are having trouble with the layout. Could you please share a screenshot of the issue? Also, on what screen resolution did you experience the problem?

This will help us identify the problem more accurately and provide a solution.

Looking forward!

Hi @generosus,

We did the same and got no error in console. Also, we did thoroughly checked our code and found no such comma that would cause an issue.

There might be an issue specifically with your environment. If you want us to investigate, please contact us on our support forum. Otherwise, I am marking this issue as resolved.

Thank you for being a great user for Analytify! ??

Hi @eeeduuu,

Sorry for any inconvenience! No such error is displayed on our side, nor does any user report it.

Please try deactivating LoginPress and check whether the error is displayed again so that we can confirm the source of the error.

If it is because of LoginPress, then the issue is occurring specifically in your environment. We would need further information from you, so please contact us directly on our support form.

Looking forward!

Hi @generosus,

Here are the PHP and JavaScript files used for 404 error detection:
Javascript Files:
miscellaneous-tracking.js
stats-pro.js
PHP Files:
analytifypro_ajax.php
class-analytify-csv-export.php
class-analytify-pro-rest-api.php
section-404-error.php

I hope this information helps you!

Hey @generosus,

Thanks for highlighting the outdated content. It was already on our editorial team’s checklist, and they will work on it according to the schedule.

Analytify records instances where users hit a 404 error page on the website and show those links on the Dashboard in its dedicated “Top 404 Error Pages” section. You can review this doc for its proper setting.

This feature is working perfectly fine on our user’s side. There might be some conflict, specifically in your environment. Please contact us on our support form for further assistance.

Thank you!

Dear @generosus,

Thank you for your kind appreciation!

We are pleased to inform you that we have successfully resolved the issue of inconsistent bar thickness in the latest release.

In regard to the color change, it is currently on our agenda and will be discussed in a meeting with our esteemed designers and development team.

We are truly grateful to have users like you who contribute to the continuous improvement of our product! ??

Hey @generosus,

To adjust the number of cities displayed in our widget from the default five to ten, refer to this documentation on setting a custom number of rows for the Top Cities Section.

If you have any further questions or need assistance, please don’t hesitate to ask.

Hi @sonet,

Thank you for your suggestion.

Rest assured, your request has been duly noted as a feature request, and we are actively working on incorporating it into our next release.

Stay tuned for updates on our releases, and feel free to reach out if you have any further suggestions or questions.

Hi @digimarkup,

Thank you for taking the time to investigate the issue further, and I appreciate your update. I’m glad to hear that our plugin is working fine for you.

If you have a moment, we would love it if you could leave a review. Your insights can help us improve and assist others in making informed decisions.

Thanks in advance! ??

Hey @generosus,

Thanks for your feedback on our engagement rate visualization.

We appreciate your suggestion about using different colors for them– it makes sense, and we have noted your suggestion.

We’ve also noted the point about bar thickness inconsistency and will ensure a more uniform display.

Your input is valuable, and we’re committed to improving our platform based on user insights. If you have any more thoughts, feel free to share.

Thanks again!

Hey @malik15,

Thank you for considering the Analytify Pro version.

While the Pro version does allow shortcode creation to show some stats on the front end, unfortunately, displaying real-time stats like “USERS IN LAST 30 MINUTES” directly on the homepage is not a feature currently supported by Analytify.

Feel free to ask if you have any other specific analytics needs or questions about the shortcode capabilities. We’re here to assist you!

Hey @fbamastery,

Thank you for your patience!

I’m pleased to inform you that the issue has been successfully resolved. If you’re interested in trying out the beta version of the upcoming release, please don’t hesitate to contact us on our support forum.

We appreciate your cooperation and look forward to hearing from you soon!