emilyluxton

Thanks so much for your help M ??

I tried calling the host company again (I actually did it before posting here and they said there was nothing they could do) – but this time they found that my A record had been set wrong (after I activated True Shield) and they’ve changed it back. Somehow, that seems to have resolved my site problem. Not all the new comments are showing, but new comments placed today are showing up fine so I’m guessing the glitch is resolved.

While I have you here – what is the Web Inspector and is there anything I can do to fix the alerts? Or would that require a fair bit of technical knowledge?!

Ok – I’ve just tried deactivating all plugins individually, each time deleting my browser cache before reloading the homepage. The only plugin I didn’t try was Jetpack because I was worried about losing my settings or widgets if I deactivated it (does that happen?) and since its a WordPress plugin I assumed it wouldn’t cause any issues.

Also, I’ve just noticed that some comments I approved this morning on this post https://emilyluxton.co.uk/competitions/lomo-instant aren’t showing up, so it seems it’s not just new posts that aren’t getting though. I was wondering if it might have something to do with caching, but I don’t understand much about that so I’m not sure what to look for. I did deactivate the WP Super Cache plugin first off to see if that was the problem but it did nothing, and again I’ve tried deleting cache numerous times.

Any other suggestions please?! I’m considering hiring a freelance tech support but obviously I’d rather avoid the expense.

One plugin was updated – the mailchimp one – so I disabled that and tried refreshing, but nothing changed. I’ve disabled a few of the plugins already, ones I thought might be causing the issues, but I’ll try doing it with all of them and see if that helps.

I’ll let you know what happens.

I#ve tried it on Chrome and Internet Explore (PC), also on Chrome on my Samsung android phone. Getting nothing ??

Even weirder now that I know that it’s appearing on some browsers. Any ideas?

Not to worry, I have found the problem! I spent two hours searching, then as soon as I posted this I was able to fix it anyway! Silly me!

Thanks! I’ve put it back to how it was to start with, and when I have some more time I’ll make a child theme and try to move the comments box again!

Thanks for your help – that diffchecker site is very handy!

Thanks
Emily

I modified the theme file previously in order to change where the comment box appeared. Since doing it I’ve realised that I should have done this in a chile theme, but it’s too late now ??

The problem is almost definitely related to the change I made, as I’ve not installed any new plugins since then and the comments box was previously working.

Also, the comments box has been working fine since January when I started using the Nirvana theme. I’m reluctant to switch themes as I have Nirvana set up with a lot of specific settings and don’t want to lose these.

I’m sure the problem is the change I made in the editor. If anyone can spot my mistake and help me that would be amazing ??

Thanks
Emily

Yes, I already tried that and it hasn’t changed anything. I think something is missing from the comments.php but I’m not sure what I need to change, any suggestions?

if ( have_comments() ) : cryout_before_comments_hook(); ?>
<?php if ( comments_open() ): comment_form();
	  else : ?> <p class="nocomments<?php if (is_page()) echo "2"; ?>"><?php _e("Comments are closed","nirvana");?></p> <?php
	  endif; ?>
<?php if( function_exists( 'mc4wp_checkbox' ) ) { mc4wp_checkbox(); }?>

	<ol class="commentlist">
		<?php cryout_comments_hook(); ?>
	</ol>
	<?php cryout_after_comments_hook();
	else : // or, if we don't have comments:
		cryout_nocomments_hook();
	endif; // end have_comments() ?>

<?php
endif;
?>

Brilliant, that worked! Thank you so much!!

You’re an actual genius ??

Thanks
Emily

Thank you. Where do I find the template file of my theme? Or how would I replace it with an unedited version?

This is exactly what my comments.php looks like: https://pastebin.com/yVT13Dar

Do you know what I should change at all?

Update: I moved it using the code below, but now the button that shows the number of comments shows above the comments box which looks a tiny bit messy. When I move that line down the all the comments and the box disappear altogether! Any suggestions?

// You can start editing here -- including this comment!

	if ( have_comments() ) : cryout_before_comments_hook(); ?>
<?php if ( comments_open() ): comment_form();
	  else : ?> <p class="nocomments<?php if (is_page()) echo "2"; ?>"><?php _e("Comments are closed","nirvana");?></p> <?php
	  endif; ?>
<?php if( function_exists( 'mc4wp_checkbox' ) ) { mc4wp_checkbox(); }?>
</div><!-- #comments -->
	<ol class="commentlist">
		<?php cryout_comments_hook(); ?>
	</ol>
	<?php cryout_after_comments_hook();
	else : // or, if we don't have comments:
		cryout_nocomments_hook();
	endif; // end have_comments() ?>

<?php
endif;
?>

I altered the image size again and they are now showing up in a grid exactly as I wanted. Not sure why that wouldn’t work last night but at least it will now!

Thanks for your help!

All the code is still in place in the Custom CSS box, exactly as it was before. But it doesn’t seem to be doing anything anymore.

.tptn_posts_daily ul li, .tptn_posts ul li {
float:left;
max-width: 50%;
margin: 1px;

}
a.tptn_link {
margin: 1px;
}

Thank you. That worked momentarily and put a small margin into the grid, but then when I adjusted the image size the margin was lost and even when I put it back to how it was it is still gone.

Ideally, I want it to look exactly the same as the image grid I already have on my page (at the top of the right hand sidebar). Do you have any suggestions?

If not, I think I’ll have to give up for now and go back to the less controllable wordpress widget ??

Thanks for your help

Emily

Thank you! That’s worked, but there is no margin between the images now. I’ve tried adjusting the value to margin: 2px but nothing seems to change.

On a side note – some of the images are pretty badly cropped and look kind of squished. Have I set something up wrong?

Thanks so much for your help.