embermethod

Thanks for your input! I had him try this via several other IPs and he continued to have the same issue, until he tried using Microsoft Edge and then it worked… so seemed to be something weird related to Chrome regardless of his different computers and IP connections. Rather odd – we had several other people try from their respective computers/networks and they were all able to successfully complete a transaction so it seems like an isolated issue to this one person only when he uses chrome.

@christian1983 no worries, thanks!

I went through both of those links and double checked everything – only thing that wasn’t already setup 100% correctly was the return URLs. I set those up, still having the same issue.

Seems like it shouldn’t make a difference since all API credentials are correct and everything appears to be configured correctly, but I could try completely removing the Amazon Pay plugin, reinstalling and reconfiguring?

Or any other recommendations / insights you may have?

Thank you!

Hey Christian,

Thanks for your reply!

Did you forget to drop the links, or which links are you referring to?

Also, it’s also worth noting that Amazon Pay worked fine on this site before with the same Amazon Seller account and API credentials, we just became aware of this problem in the last few days.

Thank you!