eMagicOne

Thank you for your feedback. We are glad you are happy with the application.

Hello!
Thank you for letting us know.
Most likely you have push notifications enabled in the module. In order to use Push Notifications feature, you have to install/enable the cURL library in PHP. Otherwise, you should disable our extension to prevent the error or uncheck “Push Notifications” option. Anyway, we will add some code to catch such kind of error in nearest plugin release.

Hello!
Thank you for letting us know.
Could you please provide us the link to the application, you use to shorten sounds, via email [email protected]? We will check this from our side and get back to you with the result.
As to advertisement, you can purchase Ads Banner Remover and use the key (you will get after the purchase) to disable it in Mobile Assistant.

Hello.

Thank you for your messages.

Concerning customers comment display, this functionality is currently unavailable. We certainly see how it can be useful. We will consider adding it in one of the future versions of the app.

As for notification sound issue, can you please specify if you have used built-in sound or some custom one?

Finally, you have also mentioned that you want to get a free version. Actually, the app is free, so please, clarify in case you have meant something else.

Regards,
eMagicOne

Hello!
Could you please provide us admin access details to the Mobile Assistant Connector configuration page via e-mail [email protected]. We will investigate your case and get back to you with the results as soon as possible. Thanks

Hello!
Thank you for letting us know. We have corrected this and released new version of WooCommerce Mobile Assistant Connector 1.2.9. Compatibility with PHP 7 has been fixed.

Hello!

First we should indicate that we guarantee the security of details our clients provide. We are on the market for more than 10 years and value our reputation.
In any case, as you have requested, we provide you the possible reasons of connection issue you have:
– your hosting adds javascript to the server response
– app gets wrong content-type in response from server
– you use cloud proxy
Since we do not have this specific information about your server, we can’t provide you the workable solution. If possible, you can provide us Mobile Assistant QR code via email [email protected] so we could investigate your case.

@angelolazzari
@sztamas1
We greatly apologize for this inconvenience. We have just implemented some fix to Mobile Assistant Connector. Please update to version 1.2.6 and let us know whether the issue resolves.

Thank you for letting us know.

Hello!

Thank you for bringing your case to our attention. Could you please update Mobile Assistant Connector to the latest version 1.2.5 and let us know whether everything is alright.

Best regards,
eMagicOne

• This reply was modified 8 years, 2 months ago by eMagicOne.

Hello!

Thank you for using Mobile Assistant application.

As to connection issue, you have described, we need to check this case from our side. Could you please provide us your store admin access details and FTP credentials via email [email protected]. We’ll do our best to investigate your case as soon as possible and get back to you with the results.

Best regards

eMagicOne

Hello Peter!

We are glad to hear that you are happy with our application. Thank you for using it.

Regarding order display, we need to check this case from our side. Could you please provide us your store admin access details and FTP credentials via email [email protected]. As soon as we investigate it, we’ll get back to you with the results.

Hello

We want to first apologize for the inconvenience and thank you for bringing this to our attention. Right after this issue has been noticed, we fixed it and released Mobile Assistant Connector v.1.2.3. We promise to do our best and improve our operations so this will not happen in the future.

We very appreciate your interest in our software and hope you will continue using it.

Hello!

Please provide us your store admin access details via e-mail – [email protected]. Tech engineers will check your case and do their best to answer you with the solution as soon as possible.

Hello!
Please provide your store admin access details via e-mail – [email protected] so we could check it from our side. Once we investigate why this problem occurs we will get back to you with the solution. Waiting to hear from you!