Elyssa

Ok, I’ll check with theme support. Thanks!

Ok, good to know. Thanks for taking the time to get back to me.

When I update this plugin I get this error message Posts: invalid template name.

As suggested by @hiroki2020 I went to
wp-content/plugins/shortcodes-ultimate/includes/shortcodes/posts.php
but line 432 is different.

$path = path_join( $base, $template );

/* This is line 427-437. */

foreach ( $locations as $base ) {

$base = untrailingslashit( $base );
$base = realpath( $base );

/*line 432*/ $path = path_join( $base, $template );
$path = realpath( $path );

if ( file_exists( $path ) && strpos( $path, $base ) === 0 ) {
return $path;
}

/* I know enough php to be able to edit, but not write the code.

I also tried deleting the plugin through Filezilla and re-uploading it through the WP back end Plugins Add New and after I activated the plugin it created a fatal error. The staging site was no longer accessible, so re-set it. I would like to keep this plugin up to date, please help! */

/*I did a search by error name, invalid template name and found this in the forum.

Go to wp-content/plugins/shortcodes-ultimate/includes/shortcodes/posts.php
line 432:*/

$path = realpath( $path );
add the following line:

$base = realpath( $base );

/* I went to that php page and line 432 is different. I don’t know if the previous developer here attempted to fix this before. This is line 427-437. */

foreach ( $locations as $base ) {

$base = untrailingslashit( $base );
$base = realpath( $base );

/*line 432*/ $path = path_join( $base, $template );
$path = realpath( $path );

if ( file_exists( $path ) && strpos( $path, $base ) === 0 ) {
return $path;
}

/*I know enough php to be able to edit, but not write the code.*/

Good to know, I will pass this information on to our client. Thank you!

I deactivated each plugin one at a time on the staging site, launched the front end, clicked on My Account and logged out only to see the formatting is still a mess. I reactivated the plugin then did this again for all 40 plugins. None had an effect on the format of the My Account page.

I’m able to navigate in Storefront, but I’m not sure how to troubleshoot the My Account page. On the live site, when a user is logged in the page looks fine, but when the user is not logged in, the formatting problem shows up. In Troubleshooting mode, when I log out of the My Account page, the live site appears because it seems to exit Troubleshooting mode. Is there a way to view the My Account page that displays when a user is logged out without logging out?

I was able to activate the Underscores theme, but the site page is displaying completely blank even after turning on WooCommerce and Toolset. I was able to navigate in Storefront, but when I went back to our custom theme, then tried to enable Storefront again, the page is completely blank.

I just double checked the My Account page and [woocommerce_my_account] this is the only thing there.

Hi,

Thanks for the suggestion. Does this work with a custom Undersoces.me theme?

I didn’t create this website, so I don’t have a copy of it. It defaulted to Twenty Seventeen and I can’t access anything to test.