@pipdig it needs to still display the product name so this would be a better solution:
foreach ($order->get_items() as $item) {
$product = wc_get_product($item->get_product_id());
$sku_markup = '';
if ($product) {
$sku = $product->get_sku();
if ($sku) {
$sku_markup = ' ('.esc_html($sku).')';
}
}
$output .= absint($item['quantity']).' × '.esc_html($item['name']).$sku_markup.'<br />';
}