elialum

Hi,

You can still use these backups for restore/extract, the “error getting status” is just a GUI false positive.

You can open a ticket here –

https://billing.jetapps.com/submitticket.php

Hi @connie1193

Thank you, seems like an edge case given that it works on your other websites. I’ll suggest open a ticket with JetBackup team so one of the developers will have a look.

@connie1193 Have you tried the latest v2.0.2?

As per the latest changelog seems to be addressed