elfstacy

I got it working now. Switched to another USPS plug in and back and now it seems ok.

I got it working now. Switched to another USPS plug in and back and now it seems ok.

I was wrong, on the next page, the total won’t change.

I was wrong, on the next page, the total won’t change.

I deleted the Woocommerce Shipping & Tax plug in and reinstalled it from a new download. Still does not show all shipping options, but at least it will change the total when selecting different rates.

I deleted the Woocommerce Shipping & Tax plug in and reinstalled it from a new download. Still does not show all shipping options, but at least it will change the total when selecting different rates.

When I just did a test check out right now, it does switch the rate I chose from pick up to 1st class. No matter which shipping option I choose it doesn’t change the total either. So if I choose Priority it still shows the total with shipping for 1st class.

When I just did a test check out right now, it does switch the rate I chose from pick up to 1st class. No matter which shipping option I choose it doesn’t change the total either. So if I choose Priority it still shows the total with shipping for 1st class.

Here are screen shots of the shipping options and zones as well as fatal error log:

snipboard.io/YfzkK2.jpg

snipboard.io/oPOq0y.jpg

snipboard.io/PAvOgZ.jpg

snipboard.io/Bj7vMg.jpg

snipboard.io/QGYUKc.jpg

Ok, I actually did restore from a previous point and that made the problem worse. It was only showing one shipping option. I restored back to the newest save and it gives 2 options, but a customer emailed me today that she chose the least expensive option and then was charged for the most expensive. So this is a greater problem than I thought. It is actually switching around the rates that people choose.

Fatal error log could not be pasted so I did another screenshot here:

Saved as:?snipboard.io/QGYUKc.jpg

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Site address (URL): https://www.legendaryletters.com
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Status report information

Generated at: 2023-02-23 10:02:22 -08:00
`

Yes, I have the links here. The last order I got the customer chose 1st class shipping, but then was charged for Express shipping. She emailed me asking to refund the difference, so this is more concerning than the options not showing. When a customer picks one they are charged for another rate.

snipboard.io/YfzkK2.jpg

snipboard.io/oPOq0y.jpg

snipboard.io/PAvOgZ.jpg

snipboard.io/Bj7vMg.jpg

I can’t do that because I was working with my host at the time to clear stuck processes and memory overload. If I restore I will most likely have the same problem that started all of this.

• This reply was modified 1 year, 9 months ago by elfstacy.

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wp_wpmailsmtp_debug_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
wp_zettle_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zettle_woocommerce_id_map: Data: 0.14MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

attachment: 945
custom_css: 3
ec-product: 141
feedback: 95
fpf_fields: 16
jetpack_migration: 2
jp_img_sitemap: 2
jp_sitemap: 2
jp_sitemap_master: 2
jp_vid_sitemap: 2
nav_menu_item: 29
oembed_cache: 6
page: 28
post: 48
product: 229
product_variation: 311
revision: 1
shop_coupon: 24
shop_order: 3859
shop_order_refund: 53
wcccf: 3
wccpf: 1
wp_global_styles: 1
wplp_link: 9
wprss_feed: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (23)

Advanced Woo Search: by ILLID – 2.73
Akismet Anti-Spam: by Automattic – 5.0.2
Code Snippets: by Code Snippets Pro – 3.2.2
DreamHost Panel Login: by DreamHost
danielbachhuber – 1.0.0

Easy WP Meta Description: by Mats Westholm – 1.2.5
Flexible Product Fields: by WP Desk – 2.3.4
Innozilla Conditional Shipping and Payments for WooCommerce: by Innozilla – 1.0.1
Jetpack Boost: by Automattic - Jetpack Site Speed team – 1.7.0
Jetpack: by Automattic – 11.8.4
Proxy Cache Purge: by Mika Epstein – 5.1.3
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.22
Photo Reviews for WooCommerce: by VillaTheme – 1.2.8
WooCommerce Stripe Gateway: by WooCommerce – 7.1.0
WooCommerce PayPal Payments: by WooCommerce – 2.0.2
WooCommerce Shipping & Tax: by WooCommerce – 2.2.3
WooCommerce Shipping Estimates: by SkyVerge – 2.1.0
WooCommerce - StampscomEndicia Integration: by Stamps.comEndicia – 2.0.0
WooCommerce: by Automattic – 7.4.0
Wordfence Security: by Wordfence – 7.9.0
WP Mail SMTP: by WPForms – 3.7.0
Multi-Step Checkout for WooCommerce: by SilkyPress – 2.23
Smush: by WPMU DEV – 3.12.4
PayPal Zettle POS: by PayPal – 1.5.4

Inactive Plugins (3)

Classic Editor: by WordPress Contributors – 1.6.2
Classic Widgets: by WordPress Contributors – 0.3
Ecwid Ecommerce Shopping Cart: by Ecwid Ecommerce – 6.11.4

Settings

API Enabled: ?</img>
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?</img>
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #1265 - /
Cart: #1267 - /cart-2/
Checkout: #1269 - /checkout-2/
My account: #1271 - /my-account/
Terms and conditions: #1273 - /about-us/terms-conditions/

Theme

Name: Storefront
Version: 4.2.0
Author URL: https://woocommerce.com/
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

Templates

Overrides: –

WooCommerce PayPal Payments

Onboarded: ?</img>
Shop country code: US
WooCommerce currency supported: ?</img>
Advanced Card Processing available in country: ?</img>
Pay Later messaging available in country: ?</img>
Webhook status: ?</img>
Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?</img>
Tracking enabled: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ?</img> Not scheduled
Options: ?</img>
Notes: 111
Onboarding: completed

Action Scheduler

Complete: 310
Oldest: 2023-01-22 11:16:31 -0800
Newest: 2023-02-21 14:38:38 -0800

Failed: 13
Oldest: 2020-03-22 13:21:14 -0700
Newest: 2023-02-21 11:04:22 -0800

Pending: 2
Oldest: 2023-02-21 18:46:00 -0800
Newest: 2023-02-28 08:00:05 -0800

PayPal Zettle POS

Onboarding state: onboarding-completed
Price sync: yes
Initial sync collision strategy: merge
First import: 5:20 pm August 5
2022

Number of products syncing: 223
PayPal Zettle currency: USD
PayPal Zettle country: US
PayPal Zettle language: en
PayPal Zettle time zone: America/Los_Angeles
PayPal Zettle contact email: [email protected]
PayPal Zettle taxation mode: EXCLUSIVE
PayPal Zettle taxation type: SALES_TAX
PayPal Zettle customer mode: SelfEmployed

Status report information

Generated at: 2023-02-21 14:48:56 -08:00
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