eldev

Hello, yes this worked, thank you!

After following your guidenace I was able to find the missing strings and translate them. Thanks for your quick and efficient communication!

Hi @carolm29,

Thanks for trying to figure it out with me.

I created a new installation. This time I tried PHP version 8.2 (before I was using 8.1) to see if there’s a difference. In 8.2. the problem persists.

Then, I tried rolling back to previous WC versions, to see if anything changes. And yes, I found that the problem starts in WC 8.5.0. Before that there’s no issue.

Also, when I updated from 8.4.0 to 8.5.0, the free shipping minimum amount was automatically switched from 4,00 to 4.00, even though I was still using Greek currency options. When I switched it back to 4,00, the problem started again.

Since I know what the issue is, I can just switch the decimal separator from a comma to a period, so it’s not that much of a problem right now.

But it still looks like a bug, so if there’s anything else I can do to give you more information, please let me know.

Hello,

I see you only have 1 product in the cart, in the example, if I am not mistaken. The problem starts when I add 2 x the same product or more, as I said in my original message. Could you try that too and see what happens?

I can’t run a conflict test on this installation as the only active plugins/themes are WooCommerce and Storefront.

• This reply was modified 1 year ago by eldev.
• This reply was modified 1 year ago by eldev.
• This reply was modified 1 year ago by eldev.

Hello again,

Thank you for the quick response!

So, I have the screenshots below, but while taking them I think I pinpointed what is causing the issue:

• The store uses the currency settings for Greece, where the decimal separator is a comma (,).
• In shipping > shipping zone > free shipping > minimum amount, if I add the amount 4 (without decimals), when I click save, it automaticaly corrects the number by adding the decimals with a comma (as it’s supposed to do). This comma is causing the problem.
• In that minimum amount for free shipping field, If I switch the symbol from a comma to a period (4.00), then everyhting works fine. But it’s not the correct decimal separator for my setup.

Screenshots:
I didn’t add screenshots of the checkout page as it behaves the same as the cart page.

product_settings: https://snipboard.io/SnugyY.jpg
woo_shipping_zones: https://snipboard.io/WoqSRl.jpg
woo_shipping_zones_zone: https://snipboard.io/7EA9sI.jpg
woo_shipping_zones_zone_free-shipping: https://snipboard.io/mqGfJ3.jpg
woo_currency-options: https://snipboard.io/oya5jW.jpg
cart_one-product: https://snipboard.io/NslL0X.jpg
cart_two-products: https://snipboard.io/tCw4Ye.jpg
debug-on_cart_one-product: https://snipboard.io/SNM6U8.jpg
debug-on_cart_two-products: https://snipboard.io/63v7te.jpg

• This reply was modified 1 year ago by eldev.
• This reply was modified 1 year ago by eldev.

Sounds good, thanks.

Hi @jeroenrotty ,

Good news. Everything works fine now. Thank you for taking the time with this ??

Great, I will do as you suggest. Thank you for your help!

Hello @maybellyne

Thank you for your reply.

We are using the latest versions of everything:

Yoast SEO 20.1
WooCommerce 7.4.0
WordPress 6.1.1

I should also mention we first tried deactivating every other plugin and switching to a basic theme, but the problem remained. So, it doesn’t look like a conflict.

Maybe it’s specific to the Greek language?

Thank you for your time.

• This reply was modified 2 years ago by eldev.