eiyei

Thank you Tara and Tim.vodien for your quick answer, i will contact my hosting provider, but the strange thing here we migrate like 20 sites, and this is the only one that gives us problems.

best regards.

Nice, now I am getting the results.

Thank you so much for your help.

OK. The player version is now on 6.11, and we changed the entire JS file to a script that calls the library.

Our GA script is:

<script>
(function(i,s,o,g,r,a,m){i[‘GoogleAnalyticsObject’]=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,’script’,’//www.google-analytics.com/analytics.js’,’ga’);

ga(‘create’, ‘UA-50285732-1’, ‘auto’);
ga(‘require’, ‘displayfeatures’);
ga(‘require’, ‘linkid’, ‘linkid.js’);
ga(‘send’, ‘pageview’);
</script>

Still no statistics recorded on GA. Any idea?

Thanks for your help. Was very kind.

You are right but we already did the plugin update, and the player version indicate on the dashboard that change to 6.11. Do we need to clean the wordpress cache or something else?

Thanks again.

Hi JW. We have already updated the plugin to the latest version (2.1.9) and now the player is at 6.11. Still no luck with GA.

What should we do next?

Thanks

Hi JW. We have already updated the plugin to the latest version (2.1.9) and now the player is at 6.11. Still no luck with GA.

What should we do next?

Thanks

https://www.ecotvpanama.com/

https://www.ecotvpanama.com/

Hi,

I am trying to integrate Google Analytic Events to track videos of JW Player on the page ecotvpanama.com and until now i could not get any statistics of the videos in my google analytics account. I got enable the option in the admin area of the plugin with the GA corresponding number.

I already chance this
(window,document,’script’,’//www.google-analytics.com/analytics.js’,’ga’);

for this
(window,document,’script’,’//www.google-analytics.com/ga.js’,’ga’);

Version of JW Player plugin: 2.1.6
License Version of JW Player: Ads
Wordpress theme name: Responsive

Waiting for your kind responses,
Thank you.