Forum Replies Created

Viewing 15 replies - 1 through 15 (of 56 total)
  • Thread Starter ehmarketing

    (@ehmarketing)

    Thanks David – I believe I have already submitted a support request, but I will double check now and make sure you have it!

    Thanks, Ben

    Thread Starter ehmarketing

    (@ehmarketing)

    Thread Starter ehmarketing

    (@ehmarketing)

    I will start a new topic and close this one.

    Thread Starter ehmarketing

    (@ehmarketing)

    So I am now trying to active User Products Module. The settings are fine and the module is active, but on the front end – i am getting errors.

    Not able to attach a screenshot to this thread?
    Ben

    • This reply was modified 2 years, 5 months ago by ehmarketing.
    Thread Starter ehmarketing

    (@ehmarketing)

    SOrry, I gave up in the end, However I am having the same issue now with other booster modules! I will attach a screen shot.
    Ben

    Thread Starter ehmarketing

    (@ehmarketing)

    Yes… in the Woocommerce Settings > Shipping > Free Shipping is set as ‘Free shipping requires Minimum Order Amount” of 45.

    For this product I want it to ignore that calculation.

    For example:

    That product is £30 (and is the only product on the site to including shipping)
    Other products in the cart total £40.
    Cart total is £70, but the ‘other products’ have not met the £45 minimum, so the ‘Free Shipping’ option will not display.

    Hope that makes sense!

    Thanks

    • This reply was modified 3 years, 5 months ago by ehmarketing.
    Thread Starter ehmarketing

    (@ehmarketing)

    @conschneider

    Thanks for getting back.

    >The setting is to provide you with a way of keeping out products from your fb catalogue. Namely any category that is set there will disable the product sync for those products.

    Why does @dcka explain above how to set this with product bulk edit per category? Are these settings not doing the same thing?

    I feel like the plugin shouldn’t do anything at the point of publishing, and instead should check products to synch after publishing.

    The issue with my draft products (from a ‘copy to new draft’) appearing in my Facebook catalog is very odd, and very undesirable.

    Thread Starter ehmarketing

    (@ehmarketing)

    Hi @dcka

    That’s a good tip… however, what is the point in the excluded categories in configuration? I dont mean that in a cantankerous way, just curious what those settings are for?

    Thread Starter ehmarketing

    (@ehmarketing)

    Hi @tijosh

    Thanks for the quick response.

    So for each product you need to go to the Facebook settings and manually choose not to sync the product? As @mortenz says above, what is the point in the excluded categories then?

    Also, in the plugin settings I had unchecked the ‘Enable Product Sync’ box, and not only still had the dialogue box popup, it was still syncing products.

    When I created some of these products, I duplicated one of the other products and had “Product A (copy)” which I then edited to “Product B” and published. Last night looking at Facebook which was promoting that my page had added new products, I saw one was “Product A (copy)”. So it seems to have been syncing drafts too. When clicking the link in Facebook it was going to the correct “Product B”.

    Hi @cathykask

    Did you find out what was happening with the conflict with Booster? I also use Booster but didn’t notice any conflicts on my site.

    Hi @drwpcom

    Thanks for getting back so quickly. I created a new staging site yesterday, using a tool in my host server that creates an exact replica of my live site, with SG Optimizer running and all the same settings, and still it was working in the staging site but not the live site.

    I have asked my colleague to let me see all refunds before they are done and oversee as they are being done so I can make notes and screenshots of the steps she is taking, the payment method, the status they’re in, etc, to see if I can’t find a pattern emerging.

    I realise it is a bit of a mystery, I will see if SG Optimizer have any ideas, and I will try and collect more data around what I am doing when it happens.

    Thanks again for your help.

    Hi @drwpcom

    I’m a bit confused by your conflict test message above, as in my previous message I said

    “I have finally had a chance to check this on a staging site, and it works fine, I can’t replicate the issue there (with all plugins active – so this doesn’t seem to be caused by a plugin conflict).”

    In fact, I double checked this again today, creating a new staging site with a more up to date replica of my current live site. The stock issue isn’t happening on the staging site.

    Not sure if I misunderstood? Thanks for your help

    Thread Starter ehmarketing

    (@ehmarketing)

    Hi @hristo-sg

    Memcached was not enabled on the live or staging site. I have created a brand new staging site, so the plugins on my staging site and live site are exactly the same, however this issue doesn’t happen on the staging site.

    As you are sure it isn’t a caching issue, and I cannot see it being a plugin conflict if it works on an exact copy of the site, that this must be caused elsewhere. I will explore the possibility this is coming from the payment gateway perhaps.

    Thread Starter ehmarketing

    (@ehmarketing)

    Hi @stoyangeorgiev

    The staging site is behind a maintenance screen. Where can I send you login details?

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://essentiallyhops.co.uk
    Site address (URL): https://essentiallyhops.co.uk
    WC Version: 5.1.0
    REST API Version: ? 5.1.0
    WC Blocks Version: ? 4.4.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.2
    Log Directory Writable: ?
    WP Version: ? 5.7 - There is a newer version of WordPress available (5.7.1)
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
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    PHP Version: 7.3.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1k-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: fmj_
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    ### Post Type Counts ###
    
    attachment: 4154
    br_notice: 1
    custom_css: 1
    customize_changeset: 2
    cwginstocknotifier: 1004
    forminator_forms: 11
    mc4wp-form: 1
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    product: 1145
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    shop_order_refund: 190
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (48) ###
    
    The7 Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.9
    Admin Columns Pro - WooCommerce: by AdminColumns.com – 3.5.9
    Admin Columns Pro - Yoast SEO: by AdminColumns.com – 1.0.3
    Admin Columns Pro: by AdminColumns.com – 5.4.4
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 1.10.6
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    Classic Editor: by WordPress Contributors – 1.6
    Code Snippets: by Code Snippets Pro – 2.14.1
    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.2.1
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    Custom Sidebars: by WebFactory Ltd – 3.31
    Forminator: by WPMU DEV – 1.14.9
    Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
    Hummingbird: by WPMU DEV – 2.7.2
    The7 WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0.1
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3
    WooCommerce Parcelforce Integration - EssentiallyHops Reference: by Digital Duck – 1.0.0
    Peter's Login Redirect: by Peter Keung – 2.9.9
    Barclay Card - ePDQ payment gateway for WooCommerce: by Pluginsmaker – 2.3
    The7 Slider Revolution: by ThemePunch – 6.4.6
    SG Optimizer: by SiteGround – 5.7.20
    User Notes: by Cartpauj – 1.0.1
    User Role Editor: by Vladimir Garagulya – 4.59
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.6
    Woo Discount Rules: by Flycart – 2.3.5
    WooCommerce Cart Notices: by SkyVerge – 1.11.0
    WooCommerce Composite Products: by SomewhereWarm – 5.0.2
    WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.7.5
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    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
    WooCommerce Purchase Order Payment Gateway: by WooCommerce – 1.2.10
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
    WooCommerce Name Your Price: by Kathy Darling – 3.2.2
    Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.1.8
    WooCommerce Parcelforce Integration: by Digital Duck – 1.1.6
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    WooCommerce Product Bundles: by SomewhereWarm – 6.7.7
    WooCommerce Protected Categories: by Barn2 Plugins – 2.4.1
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    WooCommerce: by Automattic – 5.1.0 (update to version 5.2.1 is available)
    Wordfence Security: by Wordfence – 7.5.2
    Yoast SEO Premium: by Team Yoast – 15.9.1
    Smush: by WPMU DEV – 3.8.4
    Yoast SEO: WooCommerce: by Team Yoast – 13.9
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.7.7
    
    ### Inactive Plugins (6) ###
    
    AutomateWoo: by WooCommerce – 4.7.4
    Instagram Feed Pro Personal: by Smash Balloon – 5.9.1
    Social Reviews & Recommendations: by RichPlugins <[email protected]> – 1.7.4
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.16.47.25
    
    Widget for Google Reviews: by RichPlugins <[email protected]> – 1.9.3
    Yoast SEO: Local: by Team Yoast and Arjan Snaterse – 13.8
    
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    Health Check Troubleshooting Mode: by  – 1.7.2
    
    ### Settings ###
    
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    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    composite (composite)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #27 - /essentially-hops-shop/
    Basket: #1779 - /basket/
    Checkout: #1780 - /checkout/
    My account: #1781 - /my-account/
    Terms and conditions: #2094 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: the7dtchild
    Version: 1.0.0
    Author URL: https://dream-theme.com/
    Child Theme: ?
    Parent Theme Name: The7
    Parent Theme Version: 9.9.2
    Parent Theme Author URL: https://dream-theme.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: dt-the7/woocommerce/cart/cart.php
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    dt-the7/woocommerce/loop/loop-end.php
    dt-the7/woocommerce/loop/loop-start.php
    dt-the7/woocommerce/loop/pagination.php
    dt-the7/woocommerce/myaccount/form-login.php
    dt-the7/woocommerce/notices/error.php
    dt-the7/woocommerce/notices/notice.php
    dt-the7/woocommerce/notices/success.php
    dt-the7/woocommerce/order/order-details-customer.php
    dt-the7/woocommerce/order/order-details.php
    dt-the7/woocommerce/single-product/meta.php
    dt-the7/woocommerce/single-product/price.php
    dt-the7/woocommerce/single-product/related.php
    dt-the7/woocommerce/single-product/up-sells.php
    dt-the7/woocommerce/content-product_cat.php
    
    ### Composite Products ###
    
    Database Version: 5.0.2
    Template Overrides: –
    
    ### Product Bundles ###
    
    Database Version: 6.7.7
    Loopback Test: ?
    Template Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 5,440
    Oldest: 2021-03-15 08:01:06 +0000
    Newest: 2021-04-15 08:51:51 +0100
    
    Failed: 5
    Oldest: –
    Newest: –
    
    Pending: 2
    Oldest: 2021-04-15 09:51:51 +0100
    Newest: 2021-04-15 09:51:52 +0100
    
    ### Name Your Price ###
    
    Version: 
    Template overrides: –
    
    ### Status report information ###
    
    Generated at: 2021-04-15 09:25:26 +01:00
    
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