Erica

Hi @letaajohnson,

Please try modifying the Basic Template Settings for the plugin under Events > Settings > Display. You may need to change the Events template to work with your theme.

Please also check for conflicts by following our guide,?Testing Conflicts With Themes and Other Plugins, and let us know the result.

Thank you,
Erica

Hi @mosteckejezero,

We’re glad to hear that, thanks for letting us know!

Thank you,
Erica

Hi @teyren,

This is typically caused by caching or optimization plugins impacting the /tickets-checkout page. Please exclude it from any server-side caching, or any caching and optimization plugins, and let us know if it fixes the issue.

Thank you,
Erica

Hi @mosteckejezero,

You’ll insert those three snippets into your theme/child theme’s functions.php file. Alternatively, you can use a plugin like Code Snippets.

Let us know how it goes!

Thank you,
Erica

Hi @cyber69,

Unfortunately, this is a bug between The Events Calendar/Pro and Yoast SEO. I apologize for the inconvenience!

I’ve added this thread to our internal tracking for the bug, and we’ll notify you here once the fix is released.

Thank you,
Erica

________________________

Internal Bug Ticket Reference:

ECP-1059

Hi @checmark,

I’m glad to hear you got things working as you’d hoped. I’ll go ahead and mark this resolved.

Please feel free to open a new thread if any other questions come up, and we’ll be happy to help.

Thank you,
Erica

Hi @jpegtobbe,

It sounds like there might be some caching on your site or at the server level, causing these events to be shown initially. Can you please provide the URL to your calendar, so we can take a look?

Thank you,
Erica

Hi @checmark,

You can use the Add HTML before event content option under Events > Settings > Display, to add an image above your month view calendar.

You can also customize the template with the steps provided in our Knowledgebase articles, Customizing Template Files and How to Add Text Above the Calendar.

I hope that helps!

Thank you,
Erica

Hi @sbtdcadmin,

Thanks for reaching out!

As a first troubleshooting step, please check for conflicts by following our guide,?Testing Conflicts With Themes and Other Plugins.

Let us know what you find!

Thank you,
Erica

Hi @rgontech,

Thank you for submitting this on our Event Tickets forum as well.

To keep everything organized here, I’ll close this, and we’ll follow up in the other thread.

Thank you,
Erica

Hi @mgonzalez007,

Unfortunately, we are not able to assist with issues related to premium plugins here in the www.remarpro.com forums.

To get help with the premium plugins, please submit a ticket at https://theeventscalendar.com/support.

Thank you,
Erica

Hi @ronnyvanderborght,

Thanks for reaching out! Please check for conflicts by following our guide,?Testing Conflicts With Themes and Other Plugins, as conflicts frequently cause issues like this.

Let us know what you find!

Thank you,
Erica

Hi @marcizus,

I am seeing the More events text when viewing your site on mobile. Here’s a screenshot from my end.

Can you please clear your browser’s cache and recheck?

Thank you,
Erica

Hi @mgonzalez007,

If you have an active?Filter Bar?license, please open a ticket at theeventscalendar.com/support so we can continue to assist you with this through our premium support, as we are unable to support customers of premium plugins in these forums.

Thank you,
Erica

My pleasure, @boka003!

Please feel free to open a new thread if any other questions come up, and we’ll be happy to help.

Thank you,
Erica