Erica

Hi @smartzes,

I wasn’t able to locate any events at https://torreciudad.org/eventos/. Can you please publish an event and share the URL to it here?

Also, it looks like the WP Optimize plugin might be active. Please check and apply the steps in our Knowledgebase article, clear your site and browser caches, and recheck if the issue persists.

Thank you,
Erica

H @kazack84,

This can occur due to your WordPress theme. To correct the issue, please add the following CSS under Dashboard > Appearance > Customize > Additional CSS:

.tribe-events-event-image img {
    max-width: 100%;
    height: auto;
}

I hope that helps!

Thank you,
Erica

Hi @bakoline,

I’d like to clarify whether you’re referring to slow loading of the Events list in the backend (yoursite.com/wp-admin/edit.php?post_type=tribe_events) or a single event page on the frontend (yoursite.com/event/event-slug).

If you’re referring to an event on the frontend of the site, can you please share a link to an event (for example: yoursite.com/event/event-slug) so we can investigate from this end?

Thank you,
Erica

Hi @mrwweb,

The noindex is added for Event view URLs not listing any events. However, you can use the below snippet to turn off the noindex when the calendar is set to today – even if there are no events.

add_filter( 
	'tec_events_seo_robots_meta_include',
	function( $do_include, $view ) {
		$context = $view->get_context();

		// If the shown view is for today, don't add the noindex
		if ( $context->get( 'start_date' ) === $context->get( 'today' ) ) {
			return false;
		}

		return $do_include;
	},
	10,
	2
);

Let us know how it goes, and if you have any questions.

Thank you,
Erica

Hi Robmarryatt,

Checking today, the calendar is showing January 2024 events. Here’s a screenshot from my end. This was likely related to the caching plugin, and possibly some server-level caching as well.

The months and views are switching normally now as well, can you please recheck from your end?

Thank you,
Erica

Hi @nathaniel45,

You can use another free plugin from the www.remarpro.com plugin repository to accomplish this. Please see our Knowledgebase article Plugins that work well with The Events Calendar for some examples.

Thank you,
Erica

Hi @joycegrace,

I’m sorry to hear about this issue!

It looks like you have an active?Event Tickets Plus?license! Please open a ticket at theeventscalendar.com/support so we can continue to assist you with this through our premium support, as we cannot support customers of premium plugins in these forums.

Thank you,
Erica

Hi @joycegrace,

Sure, there are a few methods for this; please see our Knowledgebase article, Hiding Tooltips in Month and Week View, for details.

When using the CSS option, you may need to add !important to ensure it works:

display: none !important;

I hope that helps!

Thank you,
Erica

Hi @asplc,

I’ve checked the page you linked, and the responsive calendar view is loading as expected on mobile (iPhone/Safari), as shown in this screenshot.

If you’re seeing something different, can you please share a screenshot with us?

Thank you,
Erica

Hi @rickp01,

Please give the following CSS a try and let us know how it works for you:

.tribe-events-calendar-month__multiday-event-wrapper {
    border-radius: 0px !important;
}

Thank you,
Erica

Hi @officezen,

The extension will not remove the featured image. You may consider the Media Cleaner plugin or similar for this.

Thank you,
Erica

Hi @whuang99,

It looks like you might be using the SiteGround Optimizer plugin. This can occasionally cause issues when our scripts are altered. Please check our Knowledgebase article, clear your site and browser cache, and let us know if it corrects the issues with new events appearing in the wrong month in List view.

Thank you,
Erica

Hi @cpointcc,

I’m sorry to hear about this issue!

It looks like you have an active Event Tickets Plus?license! Please open a ticket at theeventscalendar.com/support so we can continue to assist you with this through our premium support, as we are unable to support customers of premium plugins in these forums.

Thank you,
Erica

Hi @valeria0501983,

While we are unable to access the backend of your site, it sounds like what’s occurring is the titles of your Events list in the WordPress Dashboard are being condensed into a narrow column.

This usually occurs due when an SEO plugin has added additional columns to the Events list.

You can use the Screen Options feature to uncheck these additional columns.

Alternatively, you can use a 3rd party plugin like Admin Columns to adjust the widths of the columns displayed.

You can see a screenshot and the location of the Screen Options tab at https://tinyurl.com/yo6otxc2

I hope that helps! Please let us know if you have further questions.

Thank you,
Erica

Hi @yrzhn,

Sorry to hear you’re experiencing this issue. We’ve logged this as a bug, so our developers can look into it further.

We’ll notify you here when we have more information!

________________________

Internal Bug Ticket Reference:
TEC-4867